December 4 and they still haven't honored their bounced check. (bounced 3 months ago). Be careful if anyone's doing a chrome exchange. I would definitely go with someone else!

 

Just wanted to give credit where credit is due.....they gave me my full refund today.

 

I live here in Corpus Christi, TX but have never used them. I have always heard good things about them though. Sorry about your bad experience!

 

They did my wheels about 3 years ago and it took forever to get them back. I was told the turnaround time was 2-4 weeks and it took almost 3 months. They did one helluva job on them, but their customer service was the worst I have ever experienced. Even though they do good work, I wouldn't use them again. 2003, I hope you get your money back from them.

 

the absolute worst treatment and customer service I have ever had!! I ordered rims at the beginning of june 2012. They lost my order for a month and a half.. when i eventually called to check the status, they had no information on me even though i had provided my credit card number and everything at the time of the order. Then they sent me the wrong wheels about a month later even though the rep called me back to double check my model motorcycle.. he still got it wrong.. then i was lied to about a dozen times about when the correct wheels would be delivered. eventually about 4 months after the original order i received the correct wheels, but they wheel bearings they has recommended me to purchase were frozen, so yet again i'm still getting screwed and ended up purchasing new wheel bearing from the dealer which i had to wait a week for. after calling chrome pros multiple times asking what they were gonna do for me finally a manager said he give me another 100 dollars off which is nothing really considering the problems I had gone through with them at that point. Then it took about another month and a half or so after shipping the core exchange wheels back to be credited for me deposit and bad wheel bearings and the extra 100 off. There was so much other BS I left out of the story that happened when talking with these completely unprofessional people! overall the wheels look good, but I would NEVER recommend anyone to do business with these people!! I know I never will again!