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well ill tell you i picked up my bike from ft.hood harley davidson in killeen texas. i bought my bike overseas and it was to be delivered here. well i called and asked if my bike was there they said no so i called my broker who said it was and called them. well the dealer called me bike as it was there. i went in to sign papers and look at it. they had all my stuff mainly the keys there. well they said to pick it up the next day. i come to pick it up and they convienently lost the keys. they said they ordered new ones and they would call when they get em in. well it took a month for them to get the replacement keys in. that is the worst experience ive had with a dealer. and whenever i go in to look at parts they kinda look at me and walk in the back.