Check the schrader valve and be certain it's screwed down tight for a complete seal.

 

PUMP UPDATE....took it to the dealer parts this morning. parts guy gave me
a new one in the box no questions asked...I asked him to try the returned one
on a bike on the floor. he did and NOPE it didn't work. tried the new one on the floor bike and it worked. tried the new one when I got home and it works GREAT!
Thanks All for your responses and input!

 

As stated above.....I was doing that and couldn't figure out why there was no air in my shocks

 

I have a little bit of a problem getting mine to seat fully when I screw it on.
I just keep a small pair of pliers in my bag to help tighten it that last half-turn or so.
Works like a charm.
No air loss when removing it, either.
I might spring for that extension so I don't have to remove the side cover to get to it.

 

What extension are you talking about? Sounds like a good idea.

 

go to HD website and type in Valve Stem Extension. MSRP $10.95