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Long Ride Shields Customer Service Poll

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  #61  
Old 10-26-2013 | 09:42 AM
Northbound Southerner's Avatar
Northbound Southerner
Elite HDF Member
Joined: Oct 2009
Posts: 4,416
Likes: 87
From: San Quirino, Italy
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Just like any vendor, I have had some good experiences but I also had a bad one...The sponsors pay the bills here so it is what it is...
 
  #62  
Old 10-26-2013 | 12:54 PM
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oakmossy
Road Warrior
Joined: Sep 2013
Posts: 1,920
Likes: 77
From: dallas
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If I owned lrw I would give you a refund and here is why. You will never buy another windshield from lrw 'just because'. You might bad mouth the windshield or in some way place a negative response to someone who is commenting on your windshield, 'just because'. The money they would lose on you is small potatoes vis a vis good will and future sales.
Ferd
 
  #63  
Old 10-26-2013 | 01:20 PM
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flhxs103
Road Captain
Joined: Sep 2013
Posts: 572
Likes: 18
From: Rochester NY
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Originally Posted by oakmossy
If I owned lrw I would give you a refund and here is why. You will never buy another windshield from lrw 'just because'. You might bad mouth the windshield or in some way place a negative response to someone who is commenting on your windshield, 'just because'. The money they would lose on you is small potatoes vis a vis good will and future sales.
Ferd
I would rather loose a customer before I gave someone money they didnt deserve.
It was a special code for people that read his personal page and he didnt find it till over a month later. it's not like he bought something while it was on sale and he didn't notice it. It is for people that read and visit his page. THATS just the way I see it.
 
  #64  
Old 10-26-2013 | 01:36 PM
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theedz185
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Joined: Feb 2013
Posts: 52
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From: Upper Midwest
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FWIW... My dealings with LRS - Class act - definitely a repeat customer.

OP - Really? I can't believe that you had the cahones to call and ask for the discount in the first place. 2nd can't believe you chose the forum to complain about not getting it.

It's been stated already but if you went to a retailer and asked about a refund 30+ days later how far do you think you'd get. Better yet, purchase a vehicle somewhere and then go back and ask for a 20% discount a month later.

Opinions are like a'holes. You usually don't worry about anyone else's until you start hearing from them.
 
  #65  
Old 10-26-2013 | 09:53 PM
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murph
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Joined: Apr 2007
Posts: 4,295
Likes: 22
From: Fort Pierce, Florida
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I'm sorry you had a bad experience with LRS.. I have had two of their shields. Even at full price, they are still a lot cheaper then most of the other shields

My bike was in a bad accident. It was at the HD dealer to be repaired. HD could not order my new shield from LRS because they were not a vendor. I called LRS and James gave me a great deal on an upgraded shield. I'm more than pleased.
 
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