Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:
View Poll Results: Why Buy a 2014
Water Cooled
25
27.78%
Touch Screen
29
32.22%
Cause it has no miles
32
35.56%
Would never own a water cooled Harley w/Touch Screen
28
31.11%
Multiple Choice Poll. Voters: 90. You may not vote on this poll

Official 2014 Recall thread

Thread Tools
 
Search this Thread
 
  #401  
Old 10-18-2013 | 07:34 PM
Rustrtal's Avatar
Rustrtal
Road Warrior
Joined: Aug 2013
Posts: 1,619
Likes: 57
From: New York
Default

I talked with the service manager today at the dealer the bike came from . They will have parts on the 28th and will come get mine on e they come in. They are under a no (test) ride, no sell order until they are fixed.
 
  #402  
Old 10-18-2013 | 07:48 PM
trooper50's Avatar
trooper50
Road Captain
Joined: Dec 2011
Posts: 540
Likes: 1
From: GA, U.S.
Default

Originally Posted by djkolp
Interesting to notice the different levels of dealer service I have read on this recall post. I have received no notification whatsoever from the MOCO, or from the dealer where I bought the bike. In fact, an email I sent this morning to the sales manager at the dealership, regarding the procedures for bringing the bike in for service, has gone unanswered. I'd be curious to know how many folks learned about the 2014 recalls only from this board.

DJK
Through this board and a friend. Dealer hasn't called me, and when I called them, they never offered to pick my bike up etc. I suppose customer service is not the same in all HD dealers...
 
  #403  
Old 10-18-2013 | 08:01 PM
BARACU's Avatar
BARACU
Big Kahuna HDF Member
Joined: Mar 2011
Posts: 40,434
Likes: 3,567
From: N.E PA
Default

I just had a phone message from MOCO wanting to know how I liked my new motorcycle. My answer would have been..." OH, you mean the one that I just got a recall on yesterday?.... I LOVE IT!"
 
  #404  
Old 10-18-2013 | 08:14 PM
OCD's Avatar
OCD
Advanced
Joined: Oct 2006
Posts: 85
Likes: 0
Default Good Timing

Just cancelled my 2014 Street Glide Special purchase. Don't want the dealer to place a repair kit on a new bike. So ill wait until the end of November for the one I ordered. Good Timing!!
 
  #405  
Old 10-18-2013 | 08:25 PM
Kesean's Avatar
Kesean
Stellar HDF Member
Joined: Nov 2010
Posts: 2,569
Likes: 397
From: Maryland
Default

Got an official email first then saw it here. The next morning the dealership called me to let me know and to set up an appt for pick up.
 
  #406  
Old 10-18-2013 | 08:34 PM
offthewall's Avatar
offthewall
Stellar HDF Member
Joined: Feb 2010
Posts: 2,674
Likes: 84
From: New Jersey
Default

Originally Posted by djkolp
Interesting to notice the different levels of dealer service I have read on this recall post. I have received no notification whatsoever from the MOCO, or from the dealer where I bought the bike. In fact, an email I sent this morning to the sales manager at the dealership, regarding the procedures for bringing the bike in for service, has gone unanswered. I'd be curious to know how many folks learned about the 2014 recalls only from this board.

DJK
I read it first on this board Wednesday evening. I then received the official email notice from the MoCo at 11:37PM Wednesday. Thursday morning, before I had a chance to call the dealer, they called me. They wanted to pick the bike up that day but it didn't fit my schedule. They picked it up first thing this morning. I was told Monday morning they are expecting parts and inspection instructions from the MoCo. Mine is one of the first to be looked at. I've spent a good amount of money on upgrades with them since I picked the bike up in August and they have always treated me right.
 

Last edited by offthewall; 10-18-2013 at 08:38 PM.
  #407  
Old 10-18-2013 | 09:11 PM
Boltsfaninmo's Avatar
Boltsfaninmo
Road Captain
Joined: Jul 2009
Posts: 590
Likes: 1
From: O'Fallon, MO
Default

Originally Posted by OCD
Just cancelled my 2014 Street Glide Special purchase. Don't want the dealer to place a repair kit on a new bike. So ill wait until the end of November for the one I ordered. Good Timing!!
So you'll wait to get one with the same repair kit from the factory.
 
  #408  
Old 10-18-2013 | 09:15 PM
UppercaseJC's Avatar
UppercaseJC
Road Warrior
Joined: Sep 2007
Posts: 1,693
Likes: 17
From: Ontario Canada
Default

Originally Posted by OCD
Just cancelled my 2014 Street Glide Special purchase. Don't want the dealer to place a repair kit on a new bike. So ill wait until the end of November for the one I ordered. Good Timing!!
Why? Is next weeks repair kit going to be better?
 
  #409  
Old 10-18-2013 | 09:42 PM
Boltsfaninmo's Avatar
Boltsfaninmo
Road Captain
Joined: Jul 2009
Posts: 590
Likes: 1
From: O'Fallon, MO
Default

Originally Posted by UppercaseJC
Why? Is next weeks repair kit going to be better?
Look at his screen name. He is OCD.
 
  #410  
Old 10-18-2013 | 09:43 PM
SafetyMan's Avatar
SafetyMan
Ultimate HDF Member
Joined: Jun 2007
Posts: 7,970
Likes: 81
From: San Antone
Default

Originally Posted by Boltsfaninmo
So you'll wait to get one with the same repair kit from the factory.
I was going to type damn near the same thing, but was afraid of coming off as a smartass...

 


Quick Reply: Official 2014 Recall thread



All times are GMT -5. The time now is 03:00 PM.