Fuel Moto... No Thanks
#161
08-22-2013, 04:55 PM
Dude, they called you back, call for pricing is a common pracitce as they cant possibly list all the prices for all bikes, many web sites use a general price and state call for pricing; which you say was there after he told you where to see it. Ok bueno, you tried to tough it out and fought to get what YOU thought was right and FM even offered the free shipping, which I think made up for it and would have won me over.
I have done buisnes with them before and found them to be more than fair. I know you dont think so, but I think you should have taken the free shipping and got your parts. Sounds like a mess load of hee'n and Haw'n over 15 bucks. I doubt you'll get the parts and service your looking for from an other company. In my years I have found that when FM says it will be there, they mean it. Well, good luck with what you decide to do. I hope you find what your looking for at the price you want. Ride safe!
I have done buisnes with them before and found them to be more than fair. I know you dont think so, but I think you should have taken the free shipping and got your parts. Sounds like a mess load of hee'n and Haw'n over 15 bucks. I doubt you'll get the parts and service your looking for from an other company. In my years I have found that when FM says it will be there, they mean it. Well, good luck with what you decide to do. I hope you find what your looking for at the price you want. Ride safe!
#162
08-22-2013, 04:58 PM
I wish OP would have accepted Jamie's offer and allowed me to paypal him $14 before posting this thread so we could all have 30+ minutes of our lives back
#163
08-22-2013, 04:59 PM
Join Date: May 2008
Location: Michigan
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While in a thread like this there will be opinions, speculation and mixed emotions, there are some examples where you only hear part of the story and this happens to be one of them. I am not going to discuss the specific details further and hope the OP is able to move on.
We have over 60,000+ customers that we have supported over the past decade, and will continue to do so as well.
We have over 60,000+ customers that we have supported over the past decade, and will continue to do so as well.
This is how this works though I guess, in order for you to save face with all of your customers, this is how you react. You've summed up my experience with Fuel Moto nicely for me. Thank you.
#164
08-22-2013, 05:04 PM
always is....
and exactly why I put the thread back... :-) yep it was me...
and exactly why I put the thread back... :-) yep it was me...
#165
08-22-2013, 05:08 PM
Jamie you can't go into details because there are no more details. Everything that happened was stated in the first post clearly. I was never unfriendly with anyone let alone threatening.
This is how this works though I guess, in order for you to save face with all of your customers, this is how you react. You've summed up my experience with Fuel Moto nicely for me. Thank you.
This is how this works though I guess, in order for you to save face with all of your customers, this is how you react. You've summed up my experience with Fuel Moto nicely for me. Thank you.
The fact that you would do that makes me question your overall tone with him on the phone to begin with
#167
08-22-2013, 05:08 PM
yep.. been my experience as well...
#169
08-22-2013, 05:15 PM
Platinum Sponsor
Jamie you can't go into details because there are no more details. Everything that happened was stated in the first post clearly. I was never unfriendly with anyone let alone threatening.
This is how this works though I guess, in order for you to save face with all of your customers, this is how you react. You've summed up my experience with Fuel Moto nicely for me. Thank you.
This is how this works though I guess, in order for you to save face with all of your customers, this is how you react. You've summed up my experience with Fuel Moto nicely for me. Thank you.
__________________
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com
#170
08-22-2013, 05:17 PM
Two sides to the story. One side posts emails and pics, I'll go with that side.
Cached page? c'mon guys, especially you IT guys. Plausible, sure but unless we're talking days (and not getting online to refresh) it's not going to show an old cached page. I know how to bull#$%^ the people in my office when there's a network problem, they have no clue what I'm talking about but it sounds good and gives me time to fix it. One of the perks of being a computer nerd I suppose.
It's pretty clear to me that FM was in the wrong and are now trying to save face by fighting a "he said, he said" fight. Unfortunately for them, the OP has pics and emails.
Even if this is all made up by the OP, how much business has it now cost FM. I bet a lot more than $14
/shrug
Cached page? c'mon guys, especially you IT guys. Plausible, sure but unless we're talking days (and not getting online to refresh) it's not going to show an old cached page. I know how to bull#$%^ the people in my office when there's a network problem, they have no clue what I'm talking about but it sounds good and gives me time to fix it. One of the perks of being a computer nerd I suppose.
It's pretty clear to me that FM was in the wrong and are now trying to save face by fighting a "he said, he said" fight. Unfortunately for them, the OP has pics and emails.
Even if this is all made up by the OP, how much business has it now cost FM. I bet a lot more than $14
/shrug
there is a setting and has been there for many a years with IE (don't really care about other browsers so don't know but suppose it's there as well) that dictates how long cached pages are stored.
not to mention sys admins can set group policies to block these settings and store them forever (ask me how I know)
and then we have things like Barracuda web filters that do just the same. It happens...