I can't believe it
#11
I sent 4 emails starting last night!!
NO response !
today I get home from work sitting in front of my PC just fummin!!!
Then for some reason I clicked on my Junk mail!!
I had 3 emails from Bill needing more pic of the fender
I sent them he responded with in 15 minutes !!!
Said he would forward then to parts Manager and get back to me asap!!
sometimes getting mad doesn't help!!!!
NO response !
today I get home from work sitting in front of my PC just fummin!!!
Then for some reason I clicked on my Junk mail!!
I had 3 emails from Bill needing more pic of the fender
I sent them he responded with in 15 minutes !!!
Said he would forward then to parts Manager and get back to me asap!!
sometimes getting mad doesn't help!!!!
#13
#14
Bill is pretty good to work with, but if you think LSHD is going to get in a hurry for you, you are going to be disappointed. Best to stay cool, not get in a hurry, and maybe consider talking with Bill on the phone, telling him you appreciate his help, thus build a good relationship. Relationships are everything.
#15
#16
From the sounds of it... they are getting better at dealing with these sorts of issues. But I can tell you I have avoided them on big ticket purchases because of their rep in dealing with these issues.
#17
#19
Having ordered a zillion times from LSHD, you normally supply the part number to them. Did you supply the wrong number to him and they simply sent you what you ordered but it was the wrong number you gave or are you saying you had the correct part number and they gave you a totally different part?? Hmmmmm Can't say I've ever had an issue with LSHD over the years.
#20
[QUOTE=Gunnysgt;11674265]Having ordered a zillion times from LSHD, you normally supply the part number to them. Did you supply the wrong number to him and they simply sent you what you ordered but it was the wrong number you gave or are you saying you had the correct part number and they gave you a totally different part?? Hmmmmm Can't say I've ever had an issue with LSHD over the years
I ordered the CVO rear fender kit part number right out of the Harley catalog!!!
The fender was boxed wrong!!! it was not the correct fender for that fascia!!!
It had the mounting holes for the light bar!! There is no light bar for this set up
I ordered the CVO rear fender kit part number right out of the Harley catalog!!!
The fender was boxed wrong!!! it was not the correct fender for that fascia!!!
It had the mounting holes for the light bar!! There is no light bar for this set up