I didn't check the bike after the 20K service. I have talked to the service manager about some of these, but the list just has grown longer. I'm going back and ask for some fixes.

Here's the list:
Bike covered with oil and grease. I wouldn't accept it so they washed it. Took it home and proceeded to do a better cleanup and found a chip in the rear fender under the seat! Also I discovered that the right muffler was loose and sliding around when I started cleaning it (they changed the rear tire).

I also found that the ignition switch plate was misaligned (fixed by me by removing the whole cap and realigning it).

Oil was overfull by 1/2 a quart, and had already started the air cleaner saturation (I cleaned the air filter and sucked out a half quart).

Later when installing some reduced reach handlebars resulting in a clutch cable change, found that the derby cover screws were so tight that I had to drill out 4 of the 5.

Noticed that the brake fluid was seeping out around the front brake reservoir. The screws were WAY overtightened.

The bike had been running WAY hotter than normal and was told "they just do that and it is necessary to meet emissions". So I pulled the plugs for a color check (nearly white) and found that the plugs hadn't been torqued. One plug had a burned crush ring, and since the boots hadn't been seated properly on the plugs, there were "welding like" marks from the arcing from the boot to the tip of the spark plugs. I torqued the plugs and properly seated the plug boots (but am going to ask for new plugs and wires).

So to combat the newly found lean running/heat problem, I installed a Cobra F2000 FI module, which HAS reduced the heat problem a bunch, but found that the screw for the negative terminal on the battery was loose enough that the cables attached to the post could be pushed around with my next to little finger.

Last, they changed the fork oil so some lightweight junk that nearly had me over the handlebars in a hard braking situation. Fixed that too, but will ask that they not do service that is not scheduled...

So my recommendation is to ask the dealer to bring the bike somewhere where you can inspect the bike in the light and before they start it (so you can look at stuff before components get hot), and go over everything done to the bike. Pull the seat, check your bags (pull them?), go over your fenders, check the plugs and boots, look for missing screws on the fairing, check the operation of lights, etc. Normally you won't have a problem, but that is what I thought. I was way wrong.

Pat

 

Ahh - you are probably wondering why I am not doing my own service when I can fix all the problems caused by the dealer and more. Well I got talked into a service contract when I bought the bike. Now that I'm retired, I have more time to do stuff myself, and believe me - I will.

 

I wanted to put Mobile 1 in at first service. Dealership said they refuse to put synthtic in at 1000 mile. Normally I do all my own service on my bikes but the 1000 mile I'll usually let a dealer do that one. So I did the 1000 mile service and put the synthetic in. Dealership had just proven to me that they dont know what their doing.

 

i did it this way. when i bought my bike, i was given a gift card for the amount of the first service ($300). so when i was due, i called to set up an appt, and they couldn't get me in until the next week. well, i had a couple of rides coming up which would have put me way over the 1k mark so i just went ahead and did my own oil change. then the next week, when i took it in for the 'service' i told them not to change the fluids, just do the rest of the 'checklist'. so they did. it ended up costing me about $100. so i still have $200 to spend on stuff at the dealer, too bad i couldn't find anything to spend my money on....

that **** is so stupid. what do they do with the cvo bikes that come with synthetic? do they only use dino oil on their 1k service?

 

I agree with the guys that say do the service your self.

Dealers do not take care of your bike, well most.

Spend 60.00 or less if you are in good with the parts guys for a service manual.

You can do anything with the manual and some tools.

There are some people who cannot turn a wrench to save their lives, if you are one if them then don't do it your self.

But the others are right most dealers do not treat your bike well.

I love working on my bike and you may find that you will too.

 

I didn't want to use HD oil for my 1, 000 mile service. I took in Mobile 1 full synthetic V-twin oil. They deducted the price of the hd oil.