Warranty question
#2
RE: Warranty question
It could. Depends on who does the installations.
If problems develop later HDMOCO will claim those NON-HD parts are the cause of the problem.
so I would suggest you retain the original parts,re-install them before taking bike back to the dealer for any engine driveability warranty issues.
However, HDMOCO approved items can (I say can) be installed day one by the dealer and be included in the stock warranty.
Ask your dealer what items are approved. They have to be written up and included on a form the dealer sends back to MOCO. I forget name of form maybe shovelhead bob knows it.
Leastways that is what my dealer said to me.
If problems develop later HDMOCO will claim those NON-HD parts are the cause of the problem.
so I would suggest you retain the original parts,re-install them before taking bike back to the dealer for any engine driveability warranty issues.
However, HDMOCO approved items can (I say can) be installed day one by the dealer and be included in the stock warranty.
Ask your dealer what items are approved. They have to be written up and included on a form the dealer sends back to MOCO. I forget name of form maybe shovelhead bob knows it.
Leastways that is what my dealer said to me.
#3
RE: Warranty question
it also depends on what your warranty issue is. according to the magnuson moss warranty act, a company cannot just void your entire warranty for something. for example, if you do a big bore engine kit in your backyard, and the transmission grenades down the road, they cannot void your warranty on the xmsn because of your engine work. unless, they can prove that what you did CAUSED the xmsn to grenade.....
the best thing is to talk to your shop. most dealers that i have been involved with have told me that they will not void your warranty with those mods (regardless of who installed them) unless it was due to improper installation (like a screw loosening up in the ac and getting sucked into the engine)
dont listen to the monday morning quarterbackers, (myself included), get it from the horses mouth.
the best thing is to talk to your shop. most dealers that i have been involved with have told me that they will not void your warranty with those mods (regardless of who installed them) unless it was due to improper installation (like a screw loosening up in the ac and getting sucked into the engine)
dont listen to the monday morning quarterbackers, (myself included), get it from the horses mouth.
#4
RE: Warranty question
Anytime you modify a stock engine you are taking a risk becauseit usually decreases reliability and thus warranty becomes an issue. Example, if you deliver a bike to your dealer with a hole in the piston and the dealer says we won't cover it because that PCIII caused it, you have to prove that it did not.
#5
RE: Warranty question
HD is not going to warranty anyone's aftermarket parts; if you have a problem with the Rineharts, then that will be between you and Rinehart.
Also, if you install a PCIII and use a kit that plugs/disables the O2 sensors, youcreate the potential for a warrranty dispute in the event you experience engine problems; e.g. burned piston, valves,etc. during the warranty period. I would check with the dealer and confirm thatthese components won't void your warranty (and send the General Manager a confirming letter); I would also bring the bike to the dealer and have the bike dynoed to provide proof, in the event you dohave a problem later on, that the bike was properly tuned after the installation of these components.
I recently had an issue with Rinehart heat shields discoloring on my'04 EG. Even though the discoloration occurred after the expiration of Rinehart's warranty, they provided afree replacement set of heat shields, in part, because I could provide them with a dyno run showing the bike's A/F ratio was good.The dyno report was excellent evidence that the discolorationwas not caused by a lean condition causing the pipes to run hot.BUB never disputed anything; having the dyno sheet pre-empted the dispute.So that's why Isuggest you have the bike dynoed, even if it's one of those "Three pulls for $50" deals some dealers offer; at least you will have a dyno reportthat shows the bike istuned well enough not to cause engine problems.Just MHO.
Also, if you install a PCIII and use a kit that plugs/disables the O2 sensors, youcreate the potential for a warrranty dispute in the event you experience engine problems; e.g. burned piston, valves,etc. during the warranty period. I would check with the dealer and confirm thatthese components won't void your warranty (and send the General Manager a confirming letter); I would also bring the bike to the dealer and have the bike dynoed to provide proof, in the event you dohave a problem later on, that the bike was properly tuned after the installation of these components.
I recently had an issue with Rinehart heat shields discoloring on my'04 EG. Even though the discoloration occurred after the expiration of Rinehart's warranty, they provided afree replacement set of heat shields, in part, because I could provide them with a dyno run showing the bike's A/F ratio was good.The dyno report was excellent evidence that the discolorationwas not caused by a lean condition causing the pipes to run hot.BUB never disputed anything; having the dyno sheet pre-empted the dispute.So that's why Isuggest you have the bike dynoed, even if it's one of those "Three pulls for $50" deals some dealers offer; at least you will have a dyno reportthat shows the bike istuned well enough not to cause engine problems.Just MHO.
#6
RE: Warranty question
Ifwe have atuneable aftermarket computer and it is common knowledge that people are experimenting withhit and missdownloads, just because a bike left the shop tuned does not mean it stayed that way. Picture this going to a Judge and someone trying to get sympathy from the court who installs all of these aftermarket gadgets on a Harley.
One final thought, mostligitamate dyno shops have a customer sign a disclaimer for during and after testing and tuning.
One final thought, mostligitamate dyno shops have a customer sign a disclaimer for during and after testing and tuning.
#7
RE: Warranty question
I never had harley gripe about a warranty issue because of aftermarket parts, its mostly about how you and your dealer interact. Good reason to deal with a good dealer and use him for service or parts. Delaers are fighting for a good customer base these days and they know what it takes to keep them coming back and buying, most will not refuse a warranty issue unless its plain what you did or installed caused the problem.
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#8
RE: Warranty question
I agree, HD dealers arefairly aftermarket friendly, especially if you bought it from them and better yet if they installed it.
In the automotive market I've observeda pendulum swinging which could happen in the HD arena, like 20 yrs ago auto dealers not aftermarket friendly, 10 yrs ago dealers got very lenient because they also got into aftermarket add-ons, but recently many are pulling back again having been seriously burnt a few times from being too leniant and the manufacturers quit backing them. Knowthy dealer and hope that you really know them well if you have a very expensive,catastrophic failure.
In the automotive market I've observeda pendulum swinging which could happen in the HD arena, like 20 yrs ago auto dealers not aftermarket friendly, 10 yrs ago dealers got very lenient because they also got into aftermarket add-ons, but recently many are pulling back again having been seriously burnt a few times from being too leniant and the manufacturers quit backing them. Knowthy dealer and hope that you really know them well if you have a very expensive,catastrophic failure.
#9
RE: Warranty question
GG, I would prefer to have at least some proof (however imperfect) that the components were installed correctly, functioning as intended, and properly tuned, than to have no proof at all. And the dyno would confirm that I hadn't screwed things up, warranty issues aside. And if I did screw something up, better to find out soon after the installation. JMHO.Besides, the main point of the exercise is to avoid court in the first place.
#10
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