Guys, I posted on here 3 weeks or so concerning the 'Flat Top' shield from LRS. One of the posts from the forum was from James with Long Ride and he was very proud of his product and offered to take it back if I didn't like it. Loved the shield and the comfort for my wife, but, upon a little closer observation saw a 'flaw' in the top 1/8" of the shield. Contacted James and he promptly sent out a new one to replace the flawed one. Very quick, clean, and efficient! Thanks James, for the tremendous customer service and the great product. Thanks for being a supporting sponsor on this forum and as always, 'Ride Safe'!

 

I too have recently bought a LRS. I ended up buying one 2" too short and they promptly shipped me a replacement as soon as I sent them a tracking number on the old one.

LRS has great customer service.

 

This is great to hear since I have recently broke down and decided I need to get a new windshield and was looking into these. I cant decide between the Ultra or the Ultra Elite.

Mike

 

have had great CS with them as well.

 

I just got the 7" Ultra a couple of weeks ago. Nice shield! The Ultra Elite is limited in sizes available. Only took two days to receive it after ordering.

 

I placed my order last night about 9pm. Already have my tracking number this afternoon with a shipped status. These guys don't mess around.

 

Ordered mine today, kinda bummed I waited cause it was $10 more than the other week. Especially since the shipping charge was $16.99. Still cheaper than any other windshield though.

Mike

 

another pleased customer here. I ordered a 7", tried it out and found it to short, contacted them and they made an exchange for a 8" without any question.

 

Thanks! just ordered a new shield for my road king... hoping it gets to me before my next road trip on friday the 3rd of may

 

No doubt, there CS is top notch along with the quality. I have several of there shields, 8,9 and 10" don't use the 8" since I added riders back rest.