DOES MY DEALER KNOW WHAT THEY ARE TALKInG ABOUT
#1
01-03-2013, 01:07 PM
Join Date: Mar 2012
Location: Jacksonville, nc
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DOES MY DEALER KNOW WHAT THEY ARE TALKInG ABOUT
I took my bike to the dealer about a possible exhaust leak and all they did was start the bike, put their hand close and listen. Should I trust them when they say they are not one only by doing what they did. I think there is one bc there is carbon built up on my right muffler but not the left
#2
01-03-2013, 01:11 PM
Road Warrior
#3
01-03-2013, 01:15 PM
Extreme HDF Member
#4
01-03-2013, 01:18 PM
a dealer tech uses book learning and practical experience.
for instance, while I do not smoke, I keep a couple of smokes in the tool box to check for exhaust leaks- a leak will interrupt the smoke from the tip of the smoke.
it is very much a trust situation- do not be afraid to ask questions, and if the answer makes sense, you are that much smarter...
DO be aware that the guy at the counter is called a "service writer" this is a COMMISSION position, the more parts or services they sell you, the more they make.
Techs are paid a flat fee for each service performed and each service is billed to you at a standardized "time rate". If the tech can do the job in 1/2 the suggested time, he can make more income, if he takes twice the time then not.
leaks tests should be performed with the system cold and again at operating temperature to ensure that the part mate evenly when they expand with heat.
on a stock type exhaust system, the right muffler carries more exhaust than the left, so you will see more soot on the right side.
If running a 'true dual" system, more soot on one side would likely indicate an overly rich mixture or leaking valve guides or piston ring wear
soot you can wipe off with a finger- 'carbon" build up is a hard deposit which needs work to remove-it can hard as rock
Mike
for instance, while I do not smoke, I keep a couple of smokes in the tool box to check for exhaust leaks- a leak will interrupt the smoke from the tip of the smoke.
it is very much a trust situation- do not be afraid to ask questions, and if the answer makes sense, you are that much smarter...
DO be aware that the guy at the counter is called a "service writer" this is a COMMISSION position, the more parts or services they sell you, the more they make.
Techs are paid a flat fee for each service performed and each service is billed to you at a standardized "time rate". If the tech can do the job in 1/2 the suggested time, he can make more income, if he takes twice the time then not.
leaks tests should be performed with the system cold and again at operating temperature to ensure that the part mate evenly when they expand with heat.
on a stock type exhaust system, the right muffler carries more exhaust than the left, so you will see more soot on the right side.
If running a 'true dual" system, more soot on one side would likely indicate an overly rich mixture or leaking valve guides or piston ring wear
soot you can wipe off with a finger- 'carbon" build up is a hard deposit which needs work to remove-it can hard as rock
Mike
Last edited by mkguitar; 01-03-2013 at 01:22 PM.
#5
01-03-2013, 06:19 PM
I took my bike to the dealer about a possible exhaust leak and all they did was start the bike, put their hand close and listen. Should I trust them when they say they are not one only by doing what they did. I think there is one bc there is carbon built up on my right muffler but not the left
#7
01-03-2013, 06:27 PM
Road Master
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#8
01-03-2013, 06:51 PM
Ultimate HDF Member
This is not completely correct. It must depend on the dealership. Our service writers are not commission, they are paid hourly. Our techs are also hourly, kind of.
a dealer tech uses book learning and practical experience.
for instance, while I do not smoke, I keep a couple of smokes in the tool box to check for exhaust leaks- a leak will interrupt the smoke from the tip of the smoke.
it is very much a trust situation- do not be afraid to ask questions, and if the answer makes sense, you are that much smarter...
DO be aware that the guy at the counter is called a "service writer" this is a COMMISSION position, the more parts or services they sell you, the more they make.
Techs are paid a flat fee for each service performed and each service is billed to you at a standardized "time rate". If the tech can do the job in 1/2 the suggested time, he can make more income, if he takes twice the time then not.
leaks tests should be performed with the system cold and again at operating temperature to ensure that the part mate evenly when they expand with heat.
on a stock type exhaust system, the right muffler carries more exhaust than the left, so you will see more soot on the right side.
If running a 'true dual" system, more soot on one side would likely indicate an overly rich mixture or leaking valve guides or piston ring wear
soot you can wipe off with a finger- 'carbon" build up is a hard deposit which needs work to remove-it can hard as rock
Mike
for instance, while I do not smoke, I keep a couple of smokes in the tool box to check for exhaust leaks- a leak will interrupt the smoke from the tip of the smoke.
it is very much a trust situation- do not be afraid to ask questions, and if the answer makes sense, you are that much smarter...
DO be aware that the guy at the counter is called a "service writer" this is a COMMISSION position, the more parts or services they sell you, the more they make.
Techs are paid a flat fee for each service performed and each service is billed to you at a standardized "time rate". If the tech can do the job in 1/2 the suggested time, he can make more income, if he takes twice the time then not.
leaks tests should be performed with the system cold and again at operating temperature to ensure that the part mate evenly when they expand with heat.
on a stock type exhaust system, the right muffler carries more exhaust than the left, so you will see more soot on the right side.
If running a 'true dual" system, more soot on one side would likely indicate an overly rich mixture or leaking valve guides or piston ring wear
soot you can wipe off with a finger- 'carbon" build up is a hard deposit which needs work to remove-it can hard as rock
Mike
#9
01-03-2013, 06:59 PM
You are one of the few If not the only dealership that does things that way. I've worked in dealerships all my life, always on commission.
#10
01-03-2013, 07:01 PM
Join Date: Mar 2012
Location: Jacksonville, nc
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