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recall or campaine?

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  #21  
Old 06-21-2012 | 04:38 PM
cdemarse's Avatar
cdemarse
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From: IL
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And I do not agree that it is not a safety issue. Anything that will cause my bike to stop running and leave me stranded on the side of the road with cars passing at 65+ mph IS a safety issue to me.
 
  #22  
Old 06-21-2012 | 04:47 PM
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trackadaptor
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From: Sunnyvale, Ca.
Cool 2012 voltage regulators - product program 0912

Looks clear to me:

2012 VOLTAGE REGULATORS - PRODUCT PROGRAM 0912
Purpose
Due to supplier quality issues, Harley-Davidson Motor Company
has chosen to replace voltage regulators on certain 2012 motorcycles.
In order to ensure the highest level of ownership
experience, we are releasing a product program to replace the
suspect voltage regulator on affected motorcycles.
Vehicles Affected
This product program applies to all models (except V-Rod)
built approximately October 1, 2011 through March 31, 2012.
A VIN list specific to vehicles shipped to your dealership is
available via h-dnet.com. This list may be found by following
this path:
• h-dnet.com/Service Toolbox/Warranty Campaign Center.
Select “Product Campaign Open VIN List”. Then select 0912
campaign to view VIN list.
NOTE
If the vehicle does not appear on your dealer VIN list, refer to
the Vehicle Information link to verify if vehicle is affected.
 
  #23  
Old 06-21-2012 | 06:42 PM
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jmacdonald5
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From: Mass
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Originally Posted by scumBAGGER
there has been failure after failure of members here and now there must be enough to make a "campaign" I understand how you don't replace something that does not need it but they are having issues BIG time with the 2012 regulators so much so they having a"campaign" this is just a way to brush it under the rug....
..whoa..didn't know that was going on, my bad...sorry to hear it for those affected..hope HD steps up on it...nothing worse than to be stranded far from home with a fried anything...
 
  #24  
Old 06-21-2012 | 09:05 PM
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Tedjay
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From: Minnesota
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My dealer received the VR replacement kits. I had mine replaced today since mine fell in the date code range (was an 0612). New VR is a date code 2212. No questions asked, dealer was aware of the program when I called to make the appointment. I didn't have to pay anything - all done at no charge.
 

Last edited by Tedjay; 06-21-2012 at 09:07 PM.
  #25  
Old 06-21-2012 | 09:31 PM
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scumBAGGER
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From: Land of the cold....
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Originally Posted by trackadaptor
Looks clear to me:

2012 VOLTAGE REGULATORS - PRODUCT PROGRAM 0912
Purpose
Due to supplier quality issues, Harley-Davidson Motor Company
has chosen to replace voltage regulators on certain 2012 motorcycles.
In order to ensure the highest level of ownership
experience, we are releasing a product program to replace the
suspect voltage regulator on affected motorcycles.
Vehicles Affected
This product program applies to all models (except V-Rod)
built approximately October 1, 2011 through March 31, 2012.
A VIN list specific to vehicles shipped to your dealership is
available via h-dnet.com. This list may be found by following
this path:
• h-dnet.com/Service Toolbox/Warranty Campaign Center.
Select “Product Campaign Open VIN List”. Then select 0912
campaign to view VIN list.
NOTE
If the vehicle does not appear on your dealer VIN list, refer to

the Vehicle Information link to verify if vehicle is affected.
seeing I picked mine up march 25th Im guessing its in the modle range....had to goto a diffrent dealer than mine as mine blew me under the rug untill something goes wrong....second dealer says they have drive in service on sat to CHECK AND ADVISE....great..
 
  #26  
Old 06-21-2012 | 09:54 PM
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dhellyer08
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Joined: Jun 2009
Posts: 184
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From: Smiths Station Alabama
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My dealer called me today and asked me if I could bring it in first thing Saturday morning.
 
  #27  
Old 06-21-2012 | 10:21 PM
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Retrop
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Joined: Nov 2008
Posts: 2,034
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Like the man said earlier: The MOCO calls it a recall only if they are encouraged by the FEDS to recall certain bikes due to a "safety" issue. Most things don't rise to that occassion. A campaign is when they determine that a group of bikes are failing due to a specific part being less than perfect. It does not rise to the occassion of being a life and death safety issue. It is all about semantics and lawyers. Remember when Bill Clinton swore to Budha that he and Monica Lewinsky did not have sex? Well, now the MOCO is doing to the owners of 2012 bikes what he did not do to Monica. Understand?
 
  #28  
Old 06-21-2012 | 10:34 PM
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dlongo8241
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Joined: Jan 2006
Posts: 403
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From: Missouri
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My dealer advised that it is recommended to get it replaced. I had no issues with my original one on my 12 SG with 1300 miles. They went ahead and just replaced it for me no questions asked. Another dealer told me if it ain't broken by 500 miles it's not going to malfuntion, so I think hit is hit and miss with the dealers...
 
  #29  
Old 06-21-2012 | 10:37 PM
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1HarleyGuy1
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Joined: Jun 2009
Posts: 485
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From: Mississauga, Ontario
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Originally Posted by scumBAGGER
there has been failure after failure of members here and now there must be enough to make a "campaign" I understand how you don't replace something that does not need it but they are having issues BIG time with the 2012 regulators so much so they having a"campaign" this is just a way to brush it under the rug....
Why don't you start the process of having HD investigated for putting defective parts on the bikes?

1HarleyGuy1
 
  #30  
Old 06-21-2012 | 11:01 PM
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lh4x4
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Joined: Dec 2007
Posts: 13,402
Likes: 933
From: Illinois
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The supplier had a bad batch of VR. The VR is a solid state device. HD or no one can tell what the life of a solid state device will be. You can test each one and it will test okay until the moment it dies.

HD begain having failures and replacing them under warranty. When it became apparent that more than a few( roughly 1 in 4) were failing. Investigations lead to HD understanding the lots that were affected and issued the product program 0912. HD then notified the dealers the VIN #'s of the bikes that dealer sold for them to take care of. How could any person of ordinary intelligence call that sweeping the issue under the rug?

That would be stepping up to the plate by any standard.

Would it be a safety recall if one ran out of gas? When the VR fails you have until the battery goes flat which one poster on the issue said for him was 80 miles. Safety issue my @ss. some people are just morons.

Also many of the VR's in the date period will not fail - just some of them.

Mine has 3,400 miles and most of those that fail do so a lot sooner.

What did I do. I just bought a replacement VR from J&P for a lot less than HD dealers sell them for. They fit many models as stated in the 0912 program. I have all of those models and except for the 12's they are out of warranty so it is okay to have a standby for whatever one needs it.

In the mean time I won't bug the dealer until he tells me that he has a VR ready for me .

What I did not do is go on this forum rant and rave and make ignorant comments and suggest radical unfounded actions. I wonder just how old some are by the immaturity reviled in some of the posts.

Grow up. Man up and take care of business in an adult responsible manner.
 

Last edited by lh4x4; 06-21-2012 at 11:12 PM.


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