i bought a fat spoke front wheel from american classics on ebay and it took two months to come in then i ordered the sam matching rear wheel from kc and it came in in 5 days but the bearings where wrong that took dna 3 weeks to send me the right ones , so in kcs defense they were graet to deal with\, the manufactuere dna sucks

 

For the record, I was never abusive. In fact, all I asked was that they just kept me informed. I told Doug and Brock that I had no problem waiting for the wheel, and would still be waiting if they would have returned my emails or been more forthcoming with information over the phone.

Update: I just received an email from KC International through the PayPal dispute center stating "Very sorry that the refund did not get processed. The paperwork was not given to the proper department to issue your refund." Yet, when I called the day after I canceled my order asking when I should expect my refund a woman told me that it had been processed. Hmmm... I won't say anymore about it and I understand things happen. But I think we owe it to each other to share our experiences (good and bad) so we may make informed decisions. Especially considering the amount of green we sink into our beloved hogs! Fool me once, shame on you...fool me twice, shame on me.

 

Hmm. I called these guys the other day to ask about a stretched front fender for my roadking, and would I need the spacers. The guy that answered the phone was a complete slug. His answer was, " I think so" and then silence. Im going to give them one more call, and if the answers aren't forthcoming, I will look elsewhere.

 

Never heard of them, but I would put your 20% interest to use, and file a dispute with the credit card company. Let them deal with it.