Went over the top on 14 March and had my bike delivered to highly recommended indy that day (although I've never worked with him). Left side needed to be replaced (about 6k worth of damage). Indy gave me a 6-8 week estimate. We've gone back and forth numerous times with the Indy offering me this upgrade or that upgrade (ostensibly as a service, but not hurting his bottom line either).

Well tomorrow is 8 weeks and he gives me a call last week letting me know that they found a couple more parts that need replaced - now we're looking at the end of a month for completion.

So - am I needlessly bent out of shape? I feel like he should've pulled the parts off weeks ago to ensure his original order included all the parts, rather than just what the adjustor said. I do appreciate the attention to detail and the personal service, but I don't feel like I should have to sacrifice getting a job done on time for these attributes.

What say you? Advice? If nothing else, thanks for reading and offering me a place to vent!

 

We all want our bikes done yesterday. But I've seen more than one bike that the dealership over looked damage and sent the bike out bad... One was a bent frame. That ended up being on his dime to fix after it left the dealer.

So long as its all good and nothing added out of pocket it'll be worth the wait. Be thankful he's double checking things.

 

In a perfect world, everything would be done on time and done right. It's not a perfect world. Settle for done right. In the long run it's worth it.

 

I owned an aftermarket shop for years. I never let a vehicle out of my shop less than perfect because the customer wanted fast. Hopefully in your case slow means quality. Sounds like it by his personal touches. Not always does that mean more profit for him either. Time is money.

I get mine back tomorrow after a two week engine build.

Hope we both get quality

 

I am one of those that tells my mechanic to kick my bike or car out for that customer who wants it now.

If it runs over it sucks but then again he is paying attention. Get in good with a mechanic and that is a God send. Could have a good ally if you keep your cool. If you get upset he has no reason to be understanding. But if you keep calm he might surprise you. Free little things and etc.

Just my 2cs worth.

 

me thinks I am getting a steep doze of wisdom here - thanks gents

 

I work with accident repair some at work, and we hardly ever get it back on time, but I always want it done right. Normally they won't tear into it until they have most of the parts in, otherwise they'd have a workspace tied up with a torn down bike for a few weeks waiting on parts. When you go pick it up, bring him a 6-pack and thank him for making sure it was finished before he sent it out.

 

I would rather it be done right the first time... Be patient...

 

All indys I know tell you to drop off the bike and they will get to it when they can (pretty much in order of drop off).
They aren't putting you off, things come up on other builds too and sets the timing back.
I'd say a 6 to 8 week time frame would not be set in stone for a repair job.
I wouldn't like it, but it wouldn't surprise me.

 

Yo never know what may be hiding where an untrained eye like the adjuster didn't look. If the indy was well recommended then he knows his stuff and knows what to look for to make it right. You also have to remember that your bike isn't the only one he has in his shop and like another poster said they don't tear into it until the parts are in so they are not tieing up their workspace.