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Long Ride Shields Left a bad taste!

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  #1  
Old 04-20-2012 | 04:48 PM
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Default Long Ride Shields Left a bad taste!

I have bought 3 Long Ride Shields for My Ultra. Went to the facebook page yesterday and they had a banner that said $79.99, then a discount code for 30% off. When I clicked the link to buy, because I am not going to pass up 30% off. the price in the link was $89.99. When I brought it up yesterday, instead of addressing it, they deleted the post. So I posted today asking why they didn't address my question..and they deleted it again without addressing it. Looks like they just lost a customer! All they would have had to say was hey, we F**d up and that would have been that. But they chose to ignore it and delete it. I figured I would vent here since they can't delete this.
 
  #2  
Old 04-20-2012 | 05:22 PM
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Looks like the price went up to $89.99. They are still offering the 30% off coupon. Glad I snagged one on Tuesday for $79.99 with the 30% off.
 
  #3  
Old 04-20-2012 | 05:29 PM
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Originally Posted by Garemlin
Looks like the price went up to $89.99. They are still offering the 30% off coupon. Glad I snagged one on Tuesday for $79.99 with the 30% off.
That is what I was trying to do. The facebook page with the 30% off link stated $79.99. But when I clicked to link to buy it was $89.99.
 
  #4  
Old 04-20-2012 | 05:31 PM
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Best company to deal with. THEY WENT ABOVE AND BEYOND and replace a windshield I screwed up and paid the shipping.
 
  #5  
Old 04-20-2012 | 05:37 PM
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Originally Posted by ElectraEd
That is what I was trying to do. The facebook page with the 30% off link stated $79.99. But when I clicked to link to buy it was $89.99.
Well as I said it looks like the just raised the price. Posted on their site at $89.99. Dunno what to say. Maybe if you call and talk to them they will honor the price. Just explain the situation.
 
  #6  
Old 04-20-2012 | 05:45 PM
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Originally Posted by Garemlin
Well as I said it looks like the just raised the price. Posted on their site at $89.99. Dunno what to say. Maybe if you call and talk to them they will honor the price. Just explain the situation.
That is what I explained in my previous post, I asked them about it, and instead of answering the question, they deleted the post!
 
  #7  
Old 04-20-2012 | 05:48 PM
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Originally Posted by oasis03
Best company to deal with. THEY WENT ABOVE AND BEYOND and replace a windshield I screwed up and paid the shipping.
As I said, my experience was different, when I questioned it, instead of addressing the issue they chose to delete the post and ignore it.
 
  #8  
Old 04-20-2012 | 05:52 PM
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Understand how you feel. Bot gotta say $90 still the best deal I've seen for shields from all the suppliers
 
  #9  
Old 04-20-2012 | 06:01 PM
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Originally Posted by ElectraEd
That is what I explained in my previous post, I asked them about it, and instead of answering the question, they deleted the post!

I just got off the phone with Matt about something else but I did bring up your situation. He said give him a call and he will honor the price. Said he did try to reply to your FB message. Give him a call right now. He is still there.
 
  #10  
Old 04-20-2012 | 06:30 PM
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Just saw this on their FB page. I copied and pasted it.

long Ride Shields


IT has come to my attention that we had a lower price advertised on our Facebook page than we had on our website. our apologies to everyone. if any of you felt less than satisfied by this feel free to call us on today or on Monday and we will honor the lower price for you over the phone.
 


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