Check your spam folder. A couple of times they responded to my e-mails without me realizing it. When I called them Jamie told me to check the spam folder, and sure enough, that's where it was.
I got to go by there last year. They are a small shop. Probably around 6 people at most. Nice set up and a great company. I would not even consider going elsewhere myself...
I do not work directly with Fuel Moto, I have an Indy nearby and I think it is better than dealing with Fuel Moto by phone or e-mail. My Indy gets his PC from Fuel Moto with download maps, soI have the best of both worlds.
I exchanged 2 emails with Jamie today regarding pricing up a full package for my new glide. They are there. This will be my third package with them once I order, and I will call when I do so.
I can't explain why the OP wouldnt get a response, but it's gotta be a glitch. Call.
Oh and mean city, when im ready, you guys are next!