Anyone bought parts from Surdyke.com??
#91
03-30-2017 | 11:29 PM
Road Warrior
Joined: Nov 2014
Posts: 1,960
Likes: 137
From: NY
yup.
Bought a whole bunch. They usually sell at 20% off and sometimes have free shipping too.
They ship fast, overpack everything, and every item comes in a box with the catalog #, your name, and a bunch of other info you might want before you rip it open (in case you're not installing everything at the same time). They're very good about letting you know if a part has to be ordered, when your order has shipped, and provide tracking info (this is all automated). Never had a problem buying and getting stuff from them.
However, their service department (which is really part of their local dealership, not directly connected to Surdyke.com) is a different story. Don't ask them to help you, some of them don't know their *** from a hole in the ground and are too lazy to look it up. It's a great place to just plug in catalog numbers and click "order". Prices are consistently excellent.
Bought a whole bunch. They usually sell at 20% off and sometimes have free shipping too.
They ship fast, overpack everything, and every item comes in a box with the catalog #, your name, and a bunch of other info you might want before you rip it open (in case you're not installing everything at the same time). They're very good about letting you know if a part has to be ordered, when your order has shipped, and provide tracking info (this is all automated). Never had a problem buying and getting stuff from them.
However, their service department (which is really part of their local dealership, not directly connected to Surdyke.com) is a different story. Don't ask them to help you, some of them don't know their *** from a hole in the ground and are too lazy to look it up. It's a great place to just plug in catalog numbers and click "order". Prices are consistently excellent.
EXACTLY!
Scott
#92
03-31-2017 | 07:27 AM
Grand HDF Member
Joined: May 2015
Posts: 4,782
Likes: 4,265
From: Fix'n 2 N, TX
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Bible44840 (08-04-2021)
#96
06-30-2017 | 04:10 PM
Stage I
Joined: Jun 2017
Posts: 1
Likes: 0
From: Avon Lake Ohio
Surdyke
I ordered from Online Surdyke before and other then extremely slow shipping everything was good. This time I ordered a KIT-GAGECOMBO-SPEEDO/TACHMPHJ1850 It came to $255.90 Never received a shipping status so 10 days later I contacted their online support guy Brandon. He said it was never sent to them for shipping. Why is their no follow up on orders to make sure they get shipped? He was very short, almost to the point of being rude and acted like it wasn't their fault. He said maybe they'll get it shipped next week. In the meantime I'm extremely frustrated and still waiting for shipping status and my order. Had I known this before I would have went to my local dealer..
#97
08-12-2017 | 05:00 PM
Stage I
Joined: Aug 2017
Posts: 1
Likes: 2
From: NYC
Guys a word of warning. Don't order anything from them. They say they have it but they don't! And when you cancel the order because they gave you a 2 week ship date, they bang you for a 20% "re-stocking fee". Re-stocking fee on something they never had in stock to start with! You're better off getting from dealer, even if you pay a little more.
The following 2 users liked this post by 16Roadglidespecial:
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pjbuilder (06-21-2019)
#99
08-13-2017 | 08:52 AM
Seasoned HDF Member
Joined: Apr 2015
Posts: 8,669
Likes: 4,276
From: Here
Guys a word of warning. Don't order anything from them. They say they have it but they don't! And when you cancel the order because they gave you a 2 week ship date, they bang you for a 20% "re-stocking fee". Re-stocking fee on something they never had in stock to start with! You're better off getting from dealer, even if you pay a little more.
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