Originally Posted by fireaxxe

That was really all I was looking for was for PP to help me with options. That is the honest truth. The first thing outta the guys mouth was that we can not accept items that have been installed, after I tried to explain, he then said call progressive do u need the number. At that point i was done with PP.

Originally Posted by parabellum_9x19

Be sure to put in the review: I failed to read and understand their return policy, then I installed the product, didn't like it, and got really mad when they stood by their return policy and wouldn't make an exception for me. I am a special snowflake and the rules should bend to my desires.

Originally Posted by fireaxxe

In part you are true, However you did not hear the conversation that I had with PP on the phone. It was like we got your money oh well call progressive. That is just not cool. Like i said earlier if you were in my shoes you would have the same opinion of this company. Progressive Suspension have been great so far good customer service and did not rush me off the phone. Phat Performance sucks and I will not be buying from them ever again.

Originally Posted by fireaxxe

Your right and I totally agree with you. I am thinking that my mistake was applying my average weight of 180lbs, which is also the exact standard Harley Davidson uses to create their psi numbers for their air shocks, and the way I ride and how my bike is setup to this product. I think the 940's are for very heavy bikes and heavy riders. This was however not in the description I think progressive should setup a chart that gives the weight ratio that these and other shocks should be run at to give the best ride and optimum performance. Other companies should do this also. Common sense will tell you that different shocks will perform at different levels due to internal design and the application they are used for. Everyone I spoke with said these shocks were the best and most comfortable so i went for it. I guess I am part of the few who do not think so. I have sent these shocks to progressive to have the springs changes and we will see once I get them back. With the springs that come in this shock the ride is way to stiff and bumpy for a RK with a 180lbs rider and a 30lbs load, I promise you will feel every bump in the road.


Oh and for your test of these shocks I would have four different riders, light weight with moderate load, medium weight rider with moderate load, heavy rider moderate load, and touring rider with passenger with heavy load. And based on what those riders say and feel this will give and Idea where these shocks perform the best at. This information should be included in the description when these shocks are advertised.