Originally Posted by fireaxxe

Some of you guys on here are an absolute joke. You read half of my post and form uninformed hypotheses about what I am saying. Has nothing to do with whining lh4x4, and Beemervet, or a dink ybnorml. I am just doing my part to inform the consumer about this company. If you were in my shoes you would no doubt have the same advise for others. I did do my research on this forum and other places. All I expected was for those shocks to be better than what I had on there and they were not. Not even a little bit. When you purchase something with an expectation, that was not my expectation btw, and you almost get thrown off your bike when you hit a bump, there is a problem. How is it that you can buy a radio from best buy and return it after 15 days of use with no problem due to the cd skipping but other places its a no go. Come on guys get real.

Originally Posted by tj316

your beef should be with Progressive then not Phat , if Progressive would let him return used shocks I 'm sure he would refund them for you , but if he can't get credit he won't , the product description is Progressives not Phats , I've ran the 940's and liked them , some people that tried them hated them , it is all subjective and unless they post a 30 day satisfaction guarantee you should assume there is not one

Originally Posted by IAMSWUTIAMS

This is what you should be posting about. Your review of the product, what you like or don't like. And what you are doing to resolve it. Not slam a sponsoring vendor because they sold you what you wanted, and are following their posted return policy. Shocks are subjective, like seats. But there is an *** for every one.

Originally Posted by fireaxxe

In part you are true, However you did not hear the conversation that I had with PP on the phone. It was like we got your money oh well call progressive. That is just not cool. Like i said earlier if you were in my shoes you would have the same opinion of this company. Progressive Suspension have been great so far good customer service and did not rush me off the phone. Phat Performance sucks and I will not be buying from them ever again.

Originally Posted by golfblues

Your beef is with Progressive & they have offered a solution which you choose not to accept. If you can get Progressive to OK a return through Phat then I'm sure Phat would honor it. But it is not Phat that has to OK the return, it's the manufacturer. Don't bash the seller after you installed the product, deal with the mfg & go after them if you're not happy.

Originally Posted by tj316

I agree with you on this point , Phat should have called Progressive for you , if Progressive said no then you could have called them yourself , I don't think Phat was under obligation to return them but they certainly could have made some sort of effort to resolve it

Originally Posted by fireaxxe

Your right and I am. I am also posting about my review of Phat Performance and my review is their policy sucks and I will not buy from them again. You should stand by what u sponsor if not dont sell it

Sponsor 1. a person who vouches for or is RESPONSIBLE for a person or thing.

Originally Posted by parabellum_9x19

Be sure to put in the review: I failed to read and understand their return policy, then I installed the product, didn't like it, and got really mad when they stood by their return policy and wouldn't make an exception for me. I am a special snowflake and the rules should bend to my desires.