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Got greased by the dealer!

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Old 07-27-2011, 08:10 PM
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Default Got greased by the dealer!

I recently brought my 2011 Road Glide Custom in to our local dealership for the 1000 mile service.Everything seemed fine after I left,but on my next ride I noticed spots of some kind of liquidy substance all over the tank,console,and other areas of the bike after riding for awhile.Well,I cleaned it up with some question in my mind as to what the hell it was.Long story short,the tech that serviced the bike over greased the steering bearing column.They assured me it was because of the summer heat and the problem would go away.Still doing it after every ride.I would think they would use a better grease with more viscosity to not liquify when riding.Anyone else have this happen? It is getting less grease flying now but still I'm still pretty ticked.
 
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Old 07-27-2011, 08:28 PM
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I have 3 dealers within an hours ride of my house that I've used. The closest- 10 minutes away is the worst. I don't use dealers for anything if I can help it. I got the service manual a jack and this forum. And you get to know your machine and know its been done properly.
 
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Old 07-27-2011, 08:29 PM
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I use Lucas Red and Tacky. No drips. At least they greased it. I didn't even get that. Toss up as to which is better, I guess.
 

Last edited by smithbrl; 07-27-2011 at 08:32 PM.
  #4  
Old 07-27-2011, 08:32 PM
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Took 6 months for mine to stop getting crap on the tank.
 
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Old 07-27-2011, 08:40 PM
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Originally Posted by CurtisO
I have 3 dealers within an hours ride of my house that I've used. The closest- 10 minutes away is the worst. I don't use dealers for anything if I can help it. I got the service manual a jack and this forum. And you get to know your machine and know its been done properly.
Good advice-think that's exactly what I'm gonna do after this crap.
 
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Old 07-27-2011, 08:44 PM
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Originally Posted by soft 02
Took 6 months for mine to stop getting crap on the tank.
In 6 months I'm gonna be wringing somebody's neck.Unbelievable!
 
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Old 07-27-2011, 08:46 PM
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Originally Posted by smithbrl
I use Lucas Red and Tacky. No drips. At least they greased it. I didn't even get that. Toss up as to which is better, I guess.
Thanks for the recommendations.I'll be sure one gets used next time.
 
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Old 07-27-2011, 08:49 PM
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THats a tough cal lon greasing that. Sort of like a blind man filling a glass of milk. Just doesnt know when its full until it starts oozing out.
 

Last edited by cdestuck; 07-27-2011 at 08:59 PM.
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Old 07-27-2011, 09:16 PM
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Default Use a well known indy...

I contacted our local rip off artists that have screwed many of my friends in the past and decided that a good indy was the answer. I got the word that the grand talley for a first service was in the range of $650 and I chose to get it done at a nice shop for $544, taxes in. That included getting bars installed and heated grips.
 
  #10  
Old 07-27-2011, 11:16 PM
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I sure wouldn't go back! Not bad advice on looking for an indy OR another HD dealer that you get good recommendations on. If it was me, I'd take it back every time the grease got on the tank and demand they detail it!
 


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