Harley Helmet is Junk
#13
07-13-2011, 07:36 PM
#14
07-13-2011, 07:48 PM
Seasoned HDF Member
I wouldn't wear the thing. It sounds to me as if the structure is compromised. I'm not an engineer, but if the finish is funky, who knows what chemical reaction has gone on in the shell.
If it's still under Warranty, take it back to the dealer and tell them it's a Safety issue.
If the salesperson/parts guys/etc. gives you any crap, go up the chain until you get to the owner. If your problem's not resolved at the dealer, get the number for Harley Customer Service, and take it up with them. Take it up each rung of the ladder there until you get someone who'll listen to you.
If it's easier to shine it on, and replace the helmet, ok. But if you feel they're ripping you off (that's the way it sounds) you owe it to yourself to get things straightened out, as far as a firm attitude, and persistence are able.
Alan
If it's still under Warranty, take it back to the dealer and tell them it's a Safety issue.
If the salesperson/parts guys/etc. gives you any crap, go up the chain until you get to the owner. If your problem's not resolved at the dealer, get the number for Harley Customer Service, and take it up with them. Take it up each rung of the ladder there until you get someone who'll listen to you.
If it's easier to shine it on, and replace the helmet, ok. But if you feel they're ripping you off (that's the way it sounds) you owe it to yourself to get things straightened out, as far as a firm attitude, and persistence are able.
Alan
#16
07-13-2011, 07:55 PM
Extreme HDF Member
#18
07-13-2011, 09:47 PM
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That's a totally senseless comment. It doesn't matter who makes it, the company that sells it should stand behind it. If this was the case most of the chit that breaks on your bike wouldn't be warrantied because the MOCO doesn't manufacture half the chit on your bike.
#19
07-13-2011, 09:52 PM
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Are you 15?
He should contact the manufacturer...... they may know what's going on. It may be a known issue to the manufacturer..... and a dealer would not have that information.
Last edited by shooter5074; 07-13-2011 at 10:13 PM.
