New HD Battery Service Bulletin
#1
New HD Battery Service Bulletin
Just took my HD branded battery back to my local dealer that is less than 3 months old because it wasnt holding a charge, believe it has some bad cells. Put it on charger for an entire day and voltage never goes past 11, within 30 minutes of taking it off charge voltage drops to around 6 and an hour or so later it drops to 2 volts.
Was told that HD had just released a battery service bulletin stating they must charge battery for 24 hours and then put on load test and print the results out and send back with battery for them to get remimburesed.
Anybody heard of this or got a copy of it? Seems sorta ridiculous for me to have to wait that long, but then again, I didnt push them for a replacement immediate replacement either.
Was told that HD had just released a battery service bulletin stating they must charge battery for 24 hours and then put on load test and print the results out and send back with battery for them to get remimburesed.
Anybody heard of this or got a copy of it? Seems sorta ridiculous for me to have to wait that long, but then again, I didnt push them for a replacement immediate replacement either.
#4
Holy crap - I just got a battery in February that lasted until June - my stator grommet was leaking so I dropped $500 for a Cycle Electrics stator, rotor and regulator. Would be funny if my battery is defective...will charge it and see if it holds a charge - if not, it's going back to the dealer. Hope I don't have to buy another one...
No biggy, rather do this now than the stator crap out on a trip.
No biggy, rather do this now than the stator crap out on a trip.
Last edited by sargek; 07-06-2011 at 01:11 PM.
#5
#6
Was told that HD had just released a battery service bulletin stating they must charge battery for 24 hours and then put on load test and print the results out and send back with battery for them to get remimburesed.
Sounds like a way to discourage owners from making warranty claims on batteries.
Sounds like a way to discourage owners from making warranty claims on batteries.
#7
I bought a replacement HD glass mat battery in 2005 for my Softail and 6 years later it's still going strong. I use a standard battery tender that puts out 14.5 volts, and is hooked up to the battery anytime the bike isn't on the road.
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#9
#10
well I think that HD wants the test and read out is because there are so many parts changers out there and they probley get back a lot of good parts claimed as defective , and it will take over night on a slow charge to fully charge a battery right but to make a long story short , the dealer should be able to tell pretty quick