you gotta play with the air pressure in the shocks. wife runs about 18 in hers and i run about 30-32 in mine. i had to go all through the ranges to find the ride i wanted. i previuosly had an 07 ultra that rode like a caddy and i, like you say, got on a dump truck. i kept playing with the pressure until i got where i was comfortable. still not close to the ride of the 07 ultra