Anyone have finish problems with their Rinehart's?
#1
Anyone have finish problems with their Rinehart's?
I purchased 4" Rinehart slip-ons last August and have really enjoyed them on my 2010 Ultra Classic Electra Glide.Yesterday I cleaned off what appeared to be a big glob of road tar or oil.I used Turtle Chrome polish with a soft non scratch detail cloth.It took some work and after I got it off I noticed some little spots of chrome that had flaked off.I couldn't believe that could happen using a non abrasive chrome polish and detail cloth by hand.I emailed Rinehart's warranty department with pictures including the original box with invoice still attached.I'm hoping they will take care of me since their product comes with an 18 month warranty. I feel it is important for all of us to share how the different manufacturers take care of customer issues so I will post the results weather they be good or bad.
#2
Rinehart
This is a current event for me, I'm waiting for a proper response from RH as well. I bought a set of Black Rh May 2010, I started noticing some blotching on the mufflers & heat shields this past April, which has continued to spread. I emailed, called, emailed some more & after several weeks was notified by Clearline Industries that I had purchased a set manufactured by Bub & they would NOT cover warranty. This morning I had an email from Rinehart Racing explaining that the best they could do is offer me new set at close to retail price. My stance is regardless of who manufactured them the finish is faulty & should not be rusting in less than 12 months from installation, I'm disgusted that Rinehart Racing is backing away & blaming me the consumer that somehow I'm at fault because they were NOS pipes. This is my 2nd pair of pipes, first ones were chrome, I'm seriously considering switching to Vance & Hines if RH doesn't step up. -Drifter
2007 FLHX & 1985 FLTC
2007 FLHX & 1985 FLTC
#4
#5
Oh man!! Sorry to hear it. Mine have been wet twice...once in a rain storm and the washing it got after the rainstorm. I'm keeping an eye on them!! I REALLY hope they step up and cover you guys. As we all know, a bad experience travels 100x's faster.......
Good luck guys and keep us posted!
Good luck guys and keep us posted!
#7
Well I stayed after them all afternoon at clearline warranty department with no luck. They seem to flip their switch through out the day that makes their recorded message play when you call. I will start calling again in the morning and see if I can get anywhere. If they can't take care of me I will contact Rinehart.I will post more information when I get it.
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#10
Add me to the list of people with finish issues on my 4" Rineharts. I already have a warranty claim in with Clearline, but it's unsatisfactory in my opinion. For the amount of money we pay for Rineharts, they should be top quality. I had a set of V&H Big Shot Shorts on my Lowrider for 6 years without any problems. And my issue is the spotting/rust on black slip-ons, just as described above.