Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Paul Yaffe customer service

Thread Tools
 
Search this Thread
 
  #1  
Old 04-11-2011, 05:12 PM
cbpbos's Avatar
cbpbos
cbpbos is offline
Cruiser
Thread Starter
Join Date: Feb 2011
Location: Salem, NH
Posts: 107
Likes: 0
Received 0 Likes on 0 Posts
Default Paul Yaffe customer service

Anyone else have any problems with Paul Yaffe"s customer service? I ordered a license plate holder for my SG at Daytona and finally recieved it on friday. It was the wrong one. Have tried 2 calls and an email with no response. I think its terrible customer service!
 
  #2  
Old 04-11-2011, 05:17 PM
131tman's Avatar
131tman
131tman is offline
Road Master
Join Date: Jan 2010
Posts: 1,043
Likes: 0
Received 2 Likes on 2 Posts
Default

Originally Posted by cbpbos
Terrible customer service!
With pricing to match...Yaffe sucks!
 
  #3  
Old 04-11-2011, 06:18 PM
MassHD's Avatar
MassHD
MassHD is offline
Road Warrior
Join Date: Aug 2007
Posts: 1,552
Likes: 0
Received 1 Like on 1 Post
Default

At least they sent you something. I'm waiting for the same plate holder.
 
  #4  
Old 04-11-2011, 06:24 PM
cbpbos's Avatar
cbpbos
cbpbos is offline
Cruiser
Thread Starter
Join Date: Feb 2011
Location: Salem, NH
Posts: 107
Likes: 0
Received 0 Likes on 0 Posts
Default

Well what they sent me is no good to me! may as well been nothing!! If I dont get a reply by tomorow I will charge it back on my credit card! I bet I'll get a reply then!
 
  #5  
Old 04-11-2011, 06:31 PM
tj316's Avatar
tj316
tj316 is offline
Stellar HDF Member
Join Date: Feb 2010
Location: sunny florida
Posts: 3,115
Received 480 Likes on 126 Posts
Default

I've dealt with them, when I've called and talked to Paul himself he is helpful , nice and great to deal with, when I've called and talked to others they were rude and acted like I was bothering them
 
  #6  
Old 04-11-2011, 09:06 PM
Pc PaiN's Avatar
Pc PaiN
Pc PaiN is offline
Road Captain
Join Date: Nov 2009
Location: Texas
Posts: 535
Likes: 0
Received 3 Likes on 1 Post
Default

Getting ahold of someone at that business is a joke.
 
  #7  
Old 04-14-2011, 08:12 PM
DR. V-TWIN's Avatar
DR. V-TWIN
DR. V-TWIN is offline
Former Sponsor
Join Date: Jan 2009
Location: Los Angeles, CA
Posts: 19,364
Likes: 0
Received 39 Likes on 38 Posts
Default

I just got an email Paul regarding this issue. I don't have time to explain right now, but I will explain alter tonight or in the morning for those who have felt ignored or treated poorly.

Drew
 
  #8  
Old 04-14-2011, 08:46 PM
Bill03E's Avatar
Bill03E
Bill03E is offline
Outstanding HDF Member
Join Date: Dec 2007
Location: Indy
Posts: 2,403
Received 20 Likes on 13 Posts
Default

double.
 

Last edited by Bill03E; 04-14-2011 at 09:16 PM.
  #9  
Old 04-14-2011, 08:46 PM
Bill03E's Avatar
Bill03E
Bill03E is offline
Outstanding HDF Member
Join Date: Dec 2007
Location: Indy
Posts: 2,403
Received 20 Likes on 13 Posts
Default

They are doing a boat load of business wonder what is up?
 
  #10  
Old 04-14-2011, 09:02 PM
Lunch Meat's Avatar
Lunch Meat
Lunch Meat is offline
Tourer
Join Date: Feb 2008
Location: SW Iowa
Posts: 286
Likes: 0
Received 0 Likes on 0 Posts
Default

Dang it!! There is a a good Hamster joke here but I'm just not feeling witty enough tonight to come up with it...
 


Quick Reply: Paul Yaffe customer service



All times are GMT -5. The time now is 04:03 AM.