OK guys, I need some help here. After installing the iPod interface, the sound isn't right. The main vocal sounds are all coming from the right speaker. Both speakers have the background sounds (instruments) coming out. The result is a good instrumental sound, but very weak vocals, and of course it sounds way off balanced. When I hook the iPod up to the AUX port, the same songs sound fine. I've had the fairing off twice now, the first time making sure all connections are tight in the connectors, the second time making sure all the wires are in the correct cavities per the revised instructions. All the controls and the display functions normally. Any ideas??

Thanks!

 

Are you using the same IPod interface for both tests, i.e the bottom plug that is used for charging? I suspect you are using the headphone socket for the AUX test?

 

Yes, I used the headphone socket for the AUX test. It actually sounds much better than the interface, so I know that can't be right!

 

Could be that the interface plug (let's call it IP) is not engaging with all pins correctly, they are quite flimsy. 2 tests I would try next:

If you have an IP to RCA lead so you can test the sound output on your hi fi stereo system?

Do you have an IP to 3.5mm lead so you can drive from IP to the AUX on the Harmon Kardon headset?

Trying to isolate whether the problem is on the Ipod side or the HD controller side

 

What is the date of the installation instructions that came with the Ipod interface kit? I ask because the original instructions contained a wiring mistake that was corrected with a revised instruction sheet dated 9/14/10.

Carl

 

sgdiesel,
Thanks for the advice, I'll run by Radio Shack and get an RCA lead and try that. The same iPod does work well with regular docking stations in the house. I also tried the iPhone with the same result.

Carl,
I am using the revised instructions dated 9/14.....

Mark

 

I just installed my iPod Interface on my 2011 RGU today, wired per the 09/14/2010 revision instructions.....it works flawlessly, and the music quality is much better than when I had the iPod playing through the front AUX port with a mini-jack.

Couple of install notes:

1) On the supplied iPod Y harness, at the end where the bare pin wires emerge from the black protective cover, cut the factory tyrap off and cut back the black protective covering approx. 2", to expose more of the colored wires. This will allow the wires to be integrated into the 35 pin AMP connector much easier, and without undue strain on this supplied iPod Y harness wires.

2) To correctly install the iPod Y harness pins into the 35 pin AMP connector, carefully remove the RED plastic 35-hole alignment block on the face of the AMP connector. This is easily done by carefully prying OUT each of the two very small black clips holding the RED alignment block on each side, while pulling the RED block straight out. This will allow the inserted pins from the iPod harness to click into the primary lock inside the 35 pin AMP connector. When done, carefully click the RED block back onto the AMP connector.

3) Try to route the Y harness wires into the 35 pin connector with some thought as to keeping the wires uniform to reduce strain.

4)It may be confusing as to what they want you to do with the two (1 male / 1 female) 6 pin connectors on the Y harness. You need to search your existing motorcycle harness near the rear of the HK stereo, and find an already mated pair of identical connectors. Disconnect them, and "T" these iPod Y harness 6-pin connectors into the existing motorcycle harness.

5) The single larger connector is self explanitory, it connects to the iPod interface box you mounted on the top of the HK radio.

6) The strange (6 pin) smaller connector that remains after connecting everything is for the NAVIGATION unit that you can buy from HD. This will get capped and stowed if you don't have a Zumo GPS unit. If you do, this connects to the handlebar/dash interface for the Zumo.

7) The actual iPod interface cable that connects to the iPod is self explanitory. It plugs the round end into the iPod interface that you installed on top of the HK unit.

 

Can anyone with a SG or RG confirm that I should have two 6 pin connectors left over? I know one goes to the nav unit if installed, but not sure if I'm supposed to plug the other in somewhere. Unless that is the issue, the problem must be in the ipod plug or the module itself. I rechecked everything again today, confirmed the wiring again, and tried yet another iPod with the same result. I've attached a pic of the 2 leftover connectors....

Thanks again for any help,
Mark

 

NC Pirate, I just hooked my iPod interface up and have the same exact problem. Did u ever get it resolved? I'm using a 2nd gen IPod Touch. I'm wondering if that's the issue.

 

I'm hooking mine up this weekend so I'll be keeping a close eye on this one.