No, the SERT is a great tuner, I meant the first dealer charged you and you didn't get what you paid for. IF I am understanding what happened. Doesn't matter now, it's fixed right?

Mark

 

Yes, you are right. I am going to take that up with them.

 

Somehow I got lost. If the dealer did the tune, they would have been forced to use the VCI module they gave him and it would be married to his ECM as they can not be used on more than one bike. They only way to tune the ECM is to use the interface between the software and the bikes ECM, correct? I know when my bike was tuned, they gave me the VCI and it will only work on my bike and without it, they could not have tuned the ECM. There is no "special" dealer SEST that lets them tune the bike without using it, correct?

 

The dealership can download an EPA approved Stage 1 download with their Digital Tech. They don't have to use your VCI module.

Note: Doing the Stage 1 download with the Digital Tech is not considered tuning the bike in my book. It's just a generic map they load into the bike.

 

You can pay for a sert, bring it home, and not have it be married to your bike.

But if you had paid for a "tune", you got a refund coming. There can't possibly be a tune done if your SERT was not married to the Bike.
That SERT is nothing but a paperweight until they use it on your bike.

It is possible that they tuned it, and handed you the wrong unit as you were leaving. Might have given you somebody else's unit.

 

But he paid for a SERT map.

 

The tuner was in my tour pak when i pickup the bike at the dealer along witha dyno sheet

 

Try hooking it up to your computer. See if it recognizes your bike, or not.

Oh crap, I just remembered, they quit including the cables a few years ago. You have to buy those seperately.
Software likely can be found on the internet, if they didn't give you any.

I think you have some issues that you need to clear up with the guy that gave you the dyno sheet.

 

It is possible that the last dealer to try it, was doing something wrong, causing the bike to not be recognized.

 

Brink, which dealers are we talking about in Houston?