Salesman made me walk away...
#31
09-03-2010, 07:04 AM
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#32
09-03-2010, 07:20 AM
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#33
09-03-2010, 07:26 AM
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Hate to say this but their job is to sell. Understand that not everyone coming into Harley knows 100% what they want. I've found being very very straight forward with the sales people buys me time. I tell them I'll come find you if I have any questions. I don't like sales people much either....but its their job
#34
09-03-2010, 07:56 AM
As a lifetime sales and marketing professional I probably take note of this type of stereotypical comment more than if I had not chosen this career. Be assured it's not a secret that only a very small percentage of all salesmen are good salesman. That said, if you "don't like sales people" it's safe to say you've never met a good one.
I'm sure there are some very good dealer salesmen. Keep in mind for the best part of 20 years Harley dealers didn't have to sell bikes. The Harley Community ran to their favorite dealer on a regular basis to make a deposit and get in line for bikes that wouldn't be delivered for a year. The demand for new bikes outstripped supply. How much of an investment in a sales team would you make if all they had to do was take orders?? Now things have changed and so eventually will the dealer sales force. Just my .02.
I'm sure there are some very good dealer salesmen. Keep in mind for the best part of 20 years Harley dealers didn't have to sell bikes. The Harley Community ran to their favorite dealer on a regular basis to make a deposit and get in line for bikes that wouldn't be delivered for a year. The demand for new bikes outstripped supply. How much of an investment in a sales team would you make if all they had to do was take orders?? Now things have changed and so eventually will the dealer sales force. Just my .02.
#35
09-03-2010, 08:15 AM
Extreme HDF Member
I'm sure the salesman works on comission, so he only makes money if you buy today, not 3 months from now. That is why he was pushing so hard selling a bike they had in stock.
A good salesman would have tried to dealer trade for you when you told him what you wanted. Some sales guys are just lazy that way.
Rant away, I hate the games most salesmen play too.
A good salesman would have tried to dealer trade for you when you told him what you wanted. Some sales guys are just lazy that way.
Rant away, I hate the games most salesmen play too.
#36
09-03-2010, 08:26 AM
#37
09-03-2010, 08:30 AM
#38
09-03-2010, 08:31 AM
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#39
09-03-2010, 08:35 AM
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OMG, then Denim must be wet toilet paper thin. If I even look at my gloss black RK it scuffs the finnish and hours of buffing can't get it out. The finnish on my 2010 is horrable. I have only had it since May and the lid covers look like they are years old.
#40
09-03-2010, 08:50 AM
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So.....I walked into my dealer knowing what I wanted....
I am new here (hello) but I have owned 5 Harley's since 95' so I am not new to the game.
I told the salesman that I wanted to buy a 2011 Street Glide with the 103" option in Denim Black. He said, "great" he checked his inventory and after learning that a Denim Black wouldn't come in until late November he proceeded to try to sell me Vivid Black. Nothing against Vivid Black but I clearly knew what I wanted. He did a long pitch on how Harley hasn't yet "admitted" all the problems with the Denim Black and how I wouldn't be happy with the color and that it will turn gray in less than a year. He said that Harley wont warranty the color and that they made a HUGE mistake and that he cant sell anything denim.
I was put off by his lame/see-thru pitch that I walked away. He coulda easily taken my deposit but almost made me question my decision to the point that I was put-off.
These are tough times for all......bikes are a luxury and I was shocked that he tried to make an immediate sale over deferring a definite sale?!?!?!
Just wanted to vent.....sorry.
I like Denim Black....it's not for everyone but I like it!
I am new here (hello) but I have owned 5 Harley's since 95' so I am not new to the game.
I told the salesman that I wanted to buy a 2011 Street Glide with the 103" option in Denim Black. He said, "great" he checked his inventory and after learning that a Denim Black wouldn't come in until late November he proceeded to try to sell me Vivid Black. Nothing against Vivid Black but I clearly knew what I wanted. He did a long pitch on how Harley hasn't yet "admitted" all the problems with the Denim Black and how I wouldn't be happy with the color and that it will turn gray in less than a year. He said that Harley wont warranty the color and that they made a HUGE mistake and that he cant sell anything denim.
I was put off by his lame/see-thru pitch that I walked away. He coulda easily taken my deposit but almost made me question my decision to the point that I was put-off.
These are tough times for all......bikes are a luxury and I was shocked that he tried to make an immediate sale over deferring a definite sale?!?!?!
Just wanted to vent.....sorry.
I like Denim Black....it's not for everyone but I like it!