I'd let them call ME back and if they don't look elsewhere, prices are coming down finally and if they want to play games. don't buy from them.
I had the exact same experience happen to me, they wanted ME to pay for the dealers service department check over for a bike that I wanted to trade on a new RK, I asked the owner for an explination and that's what he told me that it costs them $4oo to put it through their service department. I told him that the complete service had been done last week and he still insisted on doing it. I explained to him that if he choose to re doo it that it would NOT be at my expense. He lost the sale on that one and I went elsewhere and bought the new bike, but not before I told him with a smile that he had a very unique way of doing business, In not so many words FU%& You! And gees, did I enjoy that!!! Haven't bought from him since, and keep in mind that I was a regular customer there too.

 

Sorry to hear about your woes but here's my .02. I live in SW Florida, been here only since 2000. The same guy owns the dealership in Ft. Myer and in Naples. Now, i don't ask for much but when i visit their stores i expect to be treated with respect. Didn't happen for almost 4 years. Recently they hired a new GM at Naples. Nice guy and the attitude of the entire dealership has changed dramatically.

Because I wouldn't deal with either of them i remained loyal to my dealership in OH where I have ALWAYS been treated like a king. I've bought three bikes from them and had them shipped to FL. Always at a price, including shipping, less than i would have had to pay here and even did the deals via email and telephone.

NOW THAT"S A DEALER! Who knows that "the customer is ALWAYS right" still holds true today.

Good luck with buying the bike, but don't look back..................IF I CAN'T GO UP, I AIN'T GOING!