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FuelMoto Doesn't Accept PM's? WTH?

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  #11  
Old 11-15-2009, 01:31 PM
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Originally Posted by BadPiggy
Just tried to send Jamie a PM.
Got a message that said he doesn't accept PM's???
Thought he was a sponsor.

Here's the message I TRIED to send:

Jamie,
Can I get pricing on everything I need for the TTS Tuner?
This tuner will be going on my '09 Road Glide.
I just installed a HQ 107" kit in my motor.
I presume I'll need cables and software, in addition to the tuner.
I saw on the TTS site you can get a 1 or 2 bike tuner.
I only want the 1 bike tuner.
Thanks!
Chris
BP, try Jake Wilson, he does accept Pm's and always gives a quick response.
 
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  #12  
Old 11-15-2009, 01:36 PM
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He was very responsive and helpful when I e-mailed him. If the weather is anywhere near as nice as it is here today he should be out riding.....
 
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  #13  
Old 11-15-2009, 01:42 PM
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Originally Posted by themensh
wow....you couldn't ahold of him on a sunday. You might want to settle down....and maybe call during business hours. WTH.
YOU might want to re-read the OP. He didn't say he couldn't get in touch with him ... Sunday, or any other day. He SAID he got a message that they don't accept PM's. I find that odd as well. People that mention email, if you get a pm, you get an email notification. Should be the same thing. Oh well. My .02.

Ride safe.
 
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  #14  
Old 11-15-2009, 02:11 PM
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Jamie told me once when you email him place HD forums in the subject. He receives a lot of emails. With HD Forums in the subject he gets to those as quick as possible.
 
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  #15  
Old 11-15-2009, 04:06 PM
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Originally Posted by US66harley
Email thru Fuelmoto.com.
I have always recieved a response in less than an hour. weekdays
+1 on the quick response
 
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  #16  
Old 11-15-2009, 04:35 PM
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I would call in the morning. When I called all said is that had a question and they put Jamie on I was kind of shocked because it was something a reception could have answered. They have great customer service.
 
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  #17  
Old 11-15-2009, 07:49 PM
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Originally Posted by themensh
wow....you couldn't ahold of him on a sunday. You might want to settle down....and maybe call during business hours. WTH.
Simple English comprehension troubles, I see.
It's OK...I understand and accept your apology.
 
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  #18  
Old 11-16-2009, 10:47 AM
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Originally Posted by BadPiggy
Just tried to send Jamie a PM.
Got a message that said he doesn't accept PM's???
Thought he was a sponsor.

Here's the message I TRIED to send:

Jamie,
Can I get pricing on everything I need for the TTS Tuner?
This tuner will be going on my '09 Road Glide.
I just installed a HQ 107" kit in my motor.
I presume I'll need cables and software, in addition to the tuner.
I saw on the TTS site you can get a 1 or 2 bike tuner.
I only want the 1 bike tuner.
Thanks!
Chris
Hello, to contact me please use the contact information in my signature or call anytime during business hours at 877-729-4754. I answer hundreds of email every day, many times well after hours and late in the evening, or from my Blackberry when away. Email is the only way I can streamline online communication channels and keep it updated and sorted.
 
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Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com










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  #19  
Old 11-16-2009, 10:48 AM
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Originally Posted by BruceFenster
As already stated he is a busy guy and his email might get backed up. I wouldn't be surprised if he doesn't limit the ways he can be contacted ie not pm but email is ok, so that he can manage his contacts without having to jump to every forum he's involved with and miss someone. If this is what he's doing I think it smart of him.
This is exactly correct
 
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  #20  
Old 11-16-2009, 11:12 AM
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Originally Posted by themensh
wow....you couldn't ahold of him on a sunday. You might want to settle down....and maybe call during business hours. WTH.
What he said.
 
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