gopartsdirect.com makes me angry
#1
06-26-2006, 03:20 PM
Join Date: Dec 2005
Location:
Posts: 203
Likes: 0
Received 0 Likes
on
0 Posts
gopartsdirect.com makes me angry
I ordered a Thunderheader from these clowns on June 9th....the next day I received an email saying it would take a few extra days to get in. They sent me an email on June 22 and said it shipped and when I called to get a tracking number on June 23 they said it was shipping that day. Today (june 26) I called and it still hasn't shipped...after talking to the mgr out there...he says it will ship today....hopefully...he had no explanation for this runaround. Anybody have experience with these guys?
Jon
Jon
#2
06-26-2006, 03:30 PM
RE: gopartsdirect.com makes me angry
I haven't had any problems,and they actually saved me some money on a few items, i guess because there here locally!I at least i can get in there face if there bullshitting me!
Hope they resolve your issue,and i would razz that manager a little more about that horseshit!!!
HD has been giving me the horseshit shipping excuses lately.
I cant believe that as big a company HD is they dont use overnight shipping for their parts.80 % of the bikes you see in service are waiting on parts to get delivered!Thats rediculous!
DIY whenever possible!!!!
Hope they resolve your issue,and i would razz that manager a little more about that horseshit!!!
HD has been giving me the horseshit shipping excuses lately.
I cant believe that as big a company HD is they dont use overnight shipping for their parts.80 % of the bikes you see in service are waiting on parts to get delivered!Thats rediculous!
DIY whenever possible!!!!
#3
06-26-2006, 03:35 PM
Road Master
Join Date: Mar 2006
Location: Arizona
Posts: 791
Likes: 0
Received 0 Likes
on
0 Posts
RE: gopartsdirect.com makes me angry
I don't order from them either. Never had a personal experience, but heard some horror stories. I stick with Eastern Performance.
ORIGINAL: 2006streetglide2006
I ordered a Thunderheader from these clowns on June 9th....the next day I received an email saying it would take a few extra days to get in. They sent me an email on June 22 and said it shipped and when I called to get a tracking number on June 23 they said it was shipping that day. Today (june 26) I called and it still hasn't shipped...after talking to the mgr out there...he says it will ship today....hopefully...he had no explanation for this runaround. Anybody have experience with these guys?
Jon
I ordered a Thunderheader from these clowns on June 9th....the next day I received an email saying it would take a few extra days to get in. They sent me an email on June 22 and said it shipped and when I called to get a tracking number on June 23 they said it was shipping that day. Today (june 26) I called and it still hasn't shipped...after talking to the mgr out there...he says it will ship today....hopefully...he had no explanation for this runaround. Anybody have experience with these guys?
Jon
#4
06-26-2006, 03:42 PM
Join Date: Dec 2005
Location:
Posts: 203
Likes: 0
Received 0 Likes
on
0 Posts
#6
06-26-2006, 06:08 PM
Road Master
Join Date: Aug 2005
Location:
Posts: 830
Likes: 0
Received 0 Likes
on
0 Posts
RE: gopartsdirect.com makes me angry
I ordered something from Gopartsdirect.com about a month ago. At that time, they told me the part was in stock, and it would go out the next morning. I thought was great news, since no one else had it in stock, and agreed to the sale.
The next morning I called them to confirm shipment, and they said it was on back order. I requested that they cancel me order, and they told me I couldn't cancel an order because of non-shipment.
At that time, I called AMEX, and filed a complaint against their company.
This dispute is still under investigation.
There's so much more to this story that I really don't want to get into. Mainly about their arrogance and rudeness.
STAY AWAY FROM THEM, THEY'RE NO GOOD.
The next morning I called them to confirm shipment, and they said it was on back order. I requested that they cancel me order, and they told me I couldn't cancel an order because of non-shipment.
At that time, I called AMEX, and filed a complaint against their company.
This dispute is still under investigation.
There's so much more to this story that I really don't want to get into. Mainly about their arrogance and rudeness.
STAY AWAY FROM THEM, THEY'RE NO GOOD.
#7
06-26-2006, 08:41 PM
RE: gopartsdirect.com makes me angry
ORIGINAL: Anthony8858
I ordered something from Gopartsdirect.com about a month ago. At that time, they told me the part was in stock, and it would go out the next morning. I thought was great news, since no one else had it in stock, and agreed to the sale.
The next morning I called them to confirm shipment, and they said it was on back order. I requested that they cancel me order, and they told me I couldn't cancel an order because of non-shipment.
At that time, I called AMEX, and filed a complaint against their company.
This dispute is still under investigation.
There's so much more to this story that I really don't want to get into. Mainly about their arrogance and rudeness.
STAY AWAY FROM THEM, THEY'RE NO GOOD.
I ordered something from Gopartsdirect.com about a month ago. At that time, they told me the part was in stock, and it would go out the next morning. I thought was great news, since no one else had it in stock, and agreed to the sale.
The next morning I called them to confirm shipment, and they said it was on back order. I requested that they cancel me order, and they told me I couldn't cancel an order because of non-shipment.
At that time, I called AMEX, and filed a complaint against their company.
This dispute is still under investigation.
There's so much more to this story that I really don't want to get into. Mainly about their arrogance and rudeness.
STAY AWAY FROM THEM, THEY'RE NO GOOD.
Trending Topics
#9
06-26-2006, 10:40 PM
Elite HDF Member
RE: gopartsdirect.com makes me angry
They are a "drop-shipper".
Meaning they take your order, and then they call up the manufacturer and have them ship it directly to you. So there is allot of lag time that can take place, and for sure they are in no hurry.
I always still to places that have the items in-stock..........meaning in their hands.
Eastern Performance and M&M Cycles are 2 great sellers on the internet that I highly recommend and use.
2 days from Eastern Performance, and 3 from M&M............you can't beat that service.
Steve
Meaning they take your order, and then they call up the manufacturer and have them ship it directly to you. So there is allot of lag time that can take place, and for sure they are in no hurry.
I always still to places that have the items in-stock..........meaning in their hands.
Eastern Performance and M&M Cycles are 2 great sellers on the internet that I highly recommend and use.
2 days from Eastern Performance, and 3 from M&M............you can't beat that service.
Steve
#10
06-27-2006, 12:44 AM
Advanced
Join Date: Mar 2006
Location: Middle TN
Posts: 70
Likes: 0
Received 0 Likes
on
0 Posts
RE: gopartsdirect.com makes me angry
Had the same problem with this company. Would not return phone calls or emails. After a month I told them to cancel the order. Their reply was that since it was an internet order it was against their policy to cancel it. My credit card company refunded my money and is now, after almost 3 months, still trying to get a refund. I'll never do business with them again!