Mean city cycle seats
#22
09-19-2009, 02:15 AM
Ultimate HDF Member
I was being light, on another thread cirhere2 wrote this:
"Don't send it to the Company that advertise on here all the time
I did now I have an expensive 10 speed bicycle seat that goes up your butt in 20 miles"
https://www.hdforums.com/forum/touri...r-09-flht.html
now he is saying this:
"I have no complaints with the Company at all "
If I have a problem with a product I go to the company and try to straight it out, I don't go out of my way to bad mouth the company to their customers before they have a chanse to correct the problem.
"Don't send it to the Company that advertise on here all the time
I did now I have an expensive 10 speed bicycle seat that goes up your butt in 20 miles"
https://www.hdforums.com/forum/touri...r-09-flht.html
now he is saying this:
"I have no complaints with the Company at all "
If I have a problem with a product I go to the company and try to straight it out, I don't go out of my way to bad mouth the company to their customers before they have a chanse to correct the problem.
Okay, I'll lighten up.
But I still think he has a legitimate beef.
#23
09-19-2009, 02:29 AM
#25
09-19-2009, 06:48 AM
Road Warrior
I think you need to lighten up.
You seem to think that a customer should be "happy" if he has to return a product that is not satisfactory. I will tell you that I am one of those people that is VERY unhappy when I have to return a product because it was not done properly or is not as advertised, regardless of the fact that they will do it over at no additional charge.
Good luck, cirhere2.
You seem to think that a customer should be "happy" if he has to return a product that is not satisfactory. I will tell you that I am one of those people that is VERY unhappy when I have to return a product because it was not done properly or is not as advertised, regardless of the fact that they will do it over at no additional charge.
Good luck, cirhere2.
He choose to do a "mod" and as we all know mods sometimes don't wowrk out like we think and we end up pitching it and do something else.
OK, end of rant
#26
09-19-2009, 07:26 AM
You may conclude, as I did, that the problem was my ***, not his mods (double foam, gel pad, etc).
And understand that, unless things have changed, this is a two man shop running out of a garage. He's maximized his efficiency and his business plan but this is not a factory. Give the guy a chance to make things right and be ready when all is said and done to admit it's just you.
And understand that, unless things have changed, this is a two man shop running out of a garage. He's maximized his efficiency and his business plan but this is not a factory. Give the guy a chance to make things right and be ready when all is said and done to admit it's just you.
#27
09-21-2009, 04:35 AM
I missed the original post so I am not sure what was said but like I have posted in the past we want all of our customers happy with their seat and that is the truth. We have a pretty darn good track record of backing this up also. Usually we get it right on the first try but in sometimes we miss the mark but we will work on the seat again to adjust it. I know we can't make every customer happy but we try our very best to do so. If you have a problem call us 866-550-SEAT(7328) its a toll free number.
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