Chicago HD Timely Shipping??
#1
Chicago HD Timely Shipping??
I ordered a Sundowner seat for an 09 EG on Sept. 1. They had to special order form HD. No problem I understand! On Sept. 10 I hadn't heard anything from Ch. HD so I called to check status. I talked to a guy and he checked and said that they had received it. I don't know when they received it but they finally shipped it today, Sept. 14. I'm I being to hard on them for slow shipping(4+ days)?? How is Zanotti's shipping time? I want to give them a test on the next item ordered. The shipping time is not a deal breaker for me as I appreciate the 20% discount. Would like to know how others have fared while dealing with these 2.
#3
#4
Join Date: Aug 2007
Location: Hico, TX (once home to Billy the Kid)
Posts: 9,486
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For the longest time I had NO ISSUEs with CHD. But lately...
Something has changed there recently. Not sure what it is.
They told me my parts were there and they would send them out. Three weeks latter I called for an update. I was told the parts were now on back-order?
Three more weeks they got the parts. Two more weeks to send them out. I NEVER have gotten a cost for the total?
I dont get it.
Something has changed.
Something has changed there recently. Not sure what it is.
They told me my parts were there and they would send them out. Three weeks latter I called for an update. I was told the parts were now on back-order?
Three more weeks they got the parts. Two more weeks to send them out. I NEVER have gotten a cost for the total?
I dont get it.
Something has changed.
#6
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#8
Recently put an order thru with Chicago. Status updates were fast and furious at first. Said they had to order all items. 10 days later, no change in status. Was ready to call but saw on their website "don't call to see if something shipped - you'll get notification when it ships". That pacified me for a day. Then I was about to call....when it just shows up on the front porch. Never got a shipment confirmation, never got a change in status....still shows as 'parts on order'.
On the other hand, just ordered a seat from Zanotti. Had 'in stock' status within 2 hours. Had shipment tracking number shortly thereafter. I will be giving them my business in the future.
On the other hand, just ordered a seat from Zanotti. Had 'in stock' status within 2 hours. Had shipment tracking number shortly thereafter. I will be giving them my business in the future.
#9
I have ordered from both too. I think that if Chicago Harley doesn't have something in stock, they order from the MOCO and it is dropped shipped to the customer directly. I also think that CHD doesn't stock as much as they used to. I have had fast shipping and backorders from both CHD and Zanotti's