Warranty Question
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the warranty is through harley davidson, not through freds harley davidson. if you're close to the dealer where you got the bike, it might be best to let them address the issue, if not, then another dealer should be able to help you. for example, you are in florida, a thousand miles away from home in your ford taurus, and something goes wrong with it that's covered under warranty, any ford dealership would honor the warranty.
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i hope you got her all fixed up and ready to roll. the guys in sales are a completely different animal than the guys in the service dept. salesmen at any dealership are interested in one thing. selling you a bike. i've had great luck with the guys at route 66 harley davidson in tulsa.
Central Harley Davidson in Olathe, KS was a real class act. There was no high pressure selling. They spent plenty of time with us and found us what we needed. My only problem is that they are so far away(45 Minutes). The service department at Blue Springs Harley Davidson (15 minutes) from the house has been really good. They get me in quick and usually get it done while I wait. I have been acquaintances with the guy at the parts counter there for 9 years and he always is fair with me and is willing to say I'd be better off getting a part somewhere else. It really makes me wish the sales team was better so I could make it my one-stop shop, but until they treat their customers better I'll spend my money at Central.
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01-27-2013 07:02 PM