Letter to Harley
#41
07-27-2009, 09:52 PM
Nope
while i dont necessarily think your demands are reasonable; if this is tha path you want to take, i think your best bet at this point is to contact a consumer protection attorney and have them send the letter. i think HD has already established that they dont want to give you a new bike, or they would have done that to begin with.
while the initial frame issue was a FACTORY issue, everything you are suffering since then is related to your DEALER. have you aired these concerns to the GM at the dealer?
while the initial frame issue was a FACTORY issue, everything you are suffering since then is related to your DEALER. have you aired these concerns to the GM at the dealer?
Shocks blew out due to a seal, Pure luck on my part... you should have seen the poor guys faces at SJH......
Not just Frame, Gas Tank , Swing Arm and now Shocks , the bike is falling apart and being rebuilt..
I will contact a Lemon Law Atty.
If this was not documented by SJH I would NEVER Ever belive any of this....
#42
07-27-2009, 09:55 PM
Will do
Assuming you're serious, call Harley's customer service number & talk politely with them. Calmly explain the problems you've been having & request the contact information for the closest factory rep. Mention your plans for Sturgis. Ask if they will extend the use of the loner bike long enough to cover your planned (& prepaid) vacation, or if they will compensate you for the non-refundable reservations you've made & the lost vacation time. Do it all in a serious "can you help me" tone of voice rather than the "I DEMAND this, that, & whatever" tone & you might get some assistance.
First thing 8 am PST, I will try ang keep my emotions out of it and stick to a script
Thanks
#44
07-27-2009, 10:09 PM
Extreme HDF Member
#45
07-27-2009, 10:13 PM
$$$ To Much
Just fo rthe heck of it it tried on a 2009 Street Glide no options- the hit was $5,000 PLUS the lost of my $2,000 of parts I have installed on the bike, all HD Factory parts except the Reiharts slip on's
- I soon just keep pushing through..........
#46
07-27-2009, 10:16 PM
Ultimate HDF Member
As upset as you are, I would say REDO whatever the cost. When you get the bike back or whatever, sell it and start all over. Go buy another of the same bike and look at the welds before you take it home. You'll appreciate the new one more for all the trouble and expense you went through to get it.
#47
07-27-2009, 10:34 PM
Outstanding HDF Member
#49
07-28-2009, 01:28 AM
#50
07-28-2009, 05:52 AM
Elite HDF Member