So, I have a streetglide, I love the smooth look of it over a Classic. Well I chose to add rear bag guards to mine. Main reason was the inevitable fall and protecting those nice bags. And yes I have dropped the bike once already and slightly scratched a bag. Basically I just added the forward “d” rings.

Well, to make a story short I had a problem with one of the parts in the kit so the Parts guy and I went to service to talk to them. The service guy heard the story and the problem I was having and immediately said, “Why would you put bag guards on a SG, the entire point of a SG is to not have the chrome on it.” The guy said this in a very insulting way. Of course I am not one to bite my tongue. So I chimed in with “If you don’t want to help a customer with a problem you don’t have to be so damn rude”. At this point the parts guy and I chose to leave knowing this wasn't going to go well and we were wasting our time.

You know, I find that there are 2 kinds of people in the Harley shops/dealers, those that see you as a part of their income. Then others who could give a **** about you as a customer. The latter some how seem to act as though they are entitled and don't need to be polite.

Since my dealer has had a good parts department I will continue to use them. But every time I have walked back to service it’s always nothing but attitude. Shameful

BTW, Arrowhead Harley in Peoria, AZ

 

why ruin the looks of a sg by putting rear guards on it?

 

I think HD headquarters has a rule and quota system for a$$es per dealership....and provide training for those who need it... It is a shame.

 

why ruin the looks of a sg by putting rear guards on it? want cheese with that whine?

 

I put bag guards on my Road Glide. Did it ruin the look? Not in my opinion.

They used to put the guards on the Road Glide then left them off starting in 06 (I think).

Are you whining? Yes, a bit. No worries. I do the same thing just not here for everyone to see. LOL

Steve

 

I never understand anyone in any business that does something stupid to **** off a customer. It happens all the time in the couple of local HD dealers up in our area too.

Maybe the average mechanic in a HD shop isn't overly concerned with what the customer wants but what he thinks they should want.

 

I like the guards too...

 

Ken, I only deal with Buddy Stubbs, Hacienda isn't bad either. Arrowhead is probably closer to you, but the parts guys are pretty cool at the other places.

 

I read all these horror stories of dealers and I think we got lucky in Vegas with the Red Rock Harley Dealership. The folks in there are turbo friendly and helpful. That sucks that many have poor experiences.

 

Added them to my 04 FLHT....I like chrome and black...Fast and Shiney.....And thanks Leo i will have some cheese with my wine!!!