Clearview...unhappy with their service
#1
Clearview...unhappy with their service
I ordered my Clearview 8" recurve 6 weeks ago. I knew up front from their confirmation email that it would take "4-5 weeks". I had hoped this estimated time of delivery was like a lot of companies, they say it takes longer to give themselves a cushion and also the customer is pleasantly surprised when it arrives "early".
I have sent Clearview 4 emails in the last 3 weeks asking for a status update with no reply to any of them.
The most irritating part is that they charged my credit card and got my money a week ago! Still as of today (7-20-09), no shipping notification!
I'm almost ready to cancel my order and go with someone like LongRide. They appear to be of comparable quailty, they're less expensive, and they claim to ship within 24 hrs. Unfortunately, I didn't know about LongRide until recently.
Since they refuse to communicate, I'm just afraid Clearview might stiff me for the $113 total cost. I've never dealt with them before so I don't know their business reputation or integrity. I know their shields get good reviews.
Just irritating as hell!! Makes me appreciate people like Chuck at C&C Seats and Jamie at FuelMoto all the more. Very accomodating and extremely helpful folks, right there.
Clearshield? Not so much in my experience. If and when I do get the windshield, I hope it's worth it.....and I hope this is helpful to future windshield customers
I have sent Clearview 4 emails in the last 3 weeks asking for a status update with no reply to any of them.
The most irritating part is that they charged my credit card and got my money a week ago! Still as of today (7-20-09), no shipping notification!
I'm almost ready to cancel my order and go with someone like LongRide. They appear to be of comparable quailty, they're less expensive, and they claim to ship within 24 hrs. Unfortunately, I didn't know about LongRide until recently.
Since they refuse to communicate, I'm just afraid Clearview might stiff me for the $113 total cost. I've never dealt with them before so I don't know their business reputation or integrity. I know their shields get good reviews.
Just irritating as hell!! Makes me appreciate people like Chuck at C&C Seats and Jamie at FuelMoto all the more. Very accomodating and extremely helpful folks, right there.
Clearshield? Not so much in my experience. If and when I do get the windshield, I hope it's worth it.....and I hope this is helpful to future windshield customers
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