GPS Mount Dealer Problem
#1
05-24-2009, 09:46 AM
Join Date: Feb 2008
Location: North Central Ohio
Posts: 134
Likes: 0
Received 0 Likes
on
0 Posts
GPS Mount Dealer Problem
Have any of you purchased and GPS Mounting system from a company called lidomounts .com out of California. About a week ago i purchased online a mount for my garmin nuvi 750. Placed this order on a Sat. the mount cost $24.95 decided to spend $18.15 for UPS 3 day sect shipping. Figured they would ship on monday and i would have it in ohio by Thurs. Nothing arrived. tried to call them all you get is a answering machine stating leave a message they will return your call. Nothing. friday and no mount. Emailed them twice still no response. Has anybody dealt with this company?
Thanx
Mike
Thanx
Mike
#2
06-28-2009, 01:57 PM
#4
08-11-2009, 05:02 PM
Ultimate HDF Member
I did a google, is this the same company... looks like a long list
http://www.eham.net/forums/CompanyReviews/2450
http://www.eham.net/forums/CompanyReviews/2450
#5
08-11-2009, 05:09 PM
#6
08-11-2009, 08:11 PM
#7
08-11-2009, 09:38 PM
Advanced
Join Date: Jul 2008
Location: jersey shore
Posts: 86
Likes: 0
Received 0 Likes
on
0 Posts
Trending Topics
#8
08-11-2009, 10:02 PM
Club Member
My name is Jim Newcomb.
I am the owner of Lido Products. We supply Lido Mounts. I read your e-mail, and I would like to apologize for the bad service.
Our phone number is 888-550-5436, my e-mail is sales@lidomounts.com
If anyone has issues with poor service from our company, I can be reached on my cell phone at 9493955487. You may get voice mail on the weekends and after office hours, but I will get back to you within 24 hours.
#9
08-18-2009, 10:55 PM
Yes I phoned, left messages and emailed Sales and Jim.... no response.... I talked to my credit card provider and was told to look for the credit on my next statement and that they would go after the money via lidomounts.
I didn't phone his private number... why should I? Answer the business phone number. Answer your emails!
I gave them 6 weeks to set things right... **** on them, I don't need them!
P.S.
I didn't phone his private number... why should I? Answer the business phone number. Answer your emails!
I gave them 6 weeks to set things right... **** on them, I don't need them!
To:
sales@lidomounts.com
Sales:
I received conformation email on July 1 for Order #2526506
Motorcycle mount for Garmin Nuvi 200W, 205W, 250W, 255W, 260W
Code: LM-1000 Nuvi 200W
Price: 24.95
Quantity: 1
Subtotal: 24.95
Return Policy & Shipping Information
Shipping Information:
We usually process orders within one to three business day(s). In some cases an item may be back ordered. If that is the case, we will e-mail you with that information, and ship the item as soon as we receive it from the manufacturer.
As of July 10th, I still haven't received the mount and was not notified that there would be a delay in shipment. Had I received a back-order notice I would have cancel the order..
sales@lidomounts.com
Sales:
I received conformation email on July 1 for Order #2526506
Motorcycle mount for Garmin Nuvi 200W, 205W, 250W, 255W, 260W
Code: LM-1000 Nuvi 200W
Price: 24.95
Quantity: 1
Subtotal: 24.95
Return Policy & Shipping Information
Shipping Information:
We usually process orders within one to three business day(s). In some cases an item may be back ordered. If that is the case, we will e-mail you with that information, and ship the item as soon as we receive it from the manufacturer.
As of July 10th, I still haven't received the mount and was not notified that there would be a delay in shipment. Had I received a back-order notice I would have cancel the order..
8-8-09
To:
"jim@lidomounts.com" <jim@lidomounts.com>
Where's my mount?
Its been 6 weeks!!
Order Subtotal: 24.95
Taxes: 0.00
Shipping: 9.79
Total: 34.74
To:
"jim@lidomounts.com" <jim@lidomounts.com>
Where's my mount?
Its been 6 weeks!!
Order Subtotal: 24.95
Taxes: 0.00
Shipping: 9.79
Total: 34.74
Dear Mr. Rupp,
I am so sorry that you are experiencing difficulties. We too have repeatedly attempted to contact this company. You will not find an ad in QST for them but that is little consolation. I hope whatever action you choose to take produces results.
73,
Debbie Jahnke, K1DAJ
Sales Manager, Advertising and Business Services
ARRL: the national association for Amateur Radio
Phone: 860-594-0329
Email: djahnke@arrl.org
http://www.eham.net/forums/CompanyReviews/2450
I am so sorry that you are experiencing difficulties. We too have repeatedly attempted to contact this company. You will not find an ad in QST for them but that is little consolation. I hope whatever action you choose to take produces results.
73,
Debbie Jahnke, K1DAJ
Sales Manager, Advertising and Business Services
ARRL: the national association for Amateur Radio
Phone: 860-594-0329
Email: djahnke@arrl.org
http://www.eham.net/forums/CompanyReviews/2450
Last edited by Artur; 08-18-2009 at 11:13 PM.
#10
03-03-2010, 12:54 PM
I ordered mine March 2009 and got lucky, the charge never hit my credit card. It appears they are jumping through merchant accounts and the banks are finally on to them.
I am not far from studio city ;-) Perhaps I will drive up there and see if I can find Mr. Newcomb. I am also sending an email to their ISP to see if they have any real contact information.
I am not far from studio city ;-) Perhaps I will drive up there and see if I can find Mr. Newcomb. I am also sending an email to their ISP to see if they have any real contact information.