'09 SERG - lost bag
#22
The story continues.
I have a buddy in Orange Beach, AL, Billy Carbone who ownes Gulf Coast Choppers; if your in the area you should drop by for a visit. Billy does Harley work and builds some of the coolest bikes you'll ever see. Billy looked at my bike this morning and said that the bolt holding the front of the bad appeared to have never been on or was so loose it fell off. He decided to check everything out and found that the bolt on the left side was missing and it was hanging on by a prayer. I called the sales manager at my dealer and he couldn't stop apoligizing for what had happened. He said he would talk to the manager and get back with me. They called a little while later and said they were going to order me a new bag at no cost and would replace my clothes and rain suit.
I've had good luck with my dealings at Bleu Bayou Harley in Monroe, LA and once again they've come through for me.
One more thing, I replaced the pins and clips with a bolt, lock washer and nut on the left bag and will do so on the right when it gets here. Hey Twinrider, thanks for the suggestion about the wing nuts, that will make it secure and a lot easier to remove.
I have a buddy in Orange Beach, AL, Billy Carbone who ownes Gulf Coast Choppers; if your in the area you should drop by for a visit. Billy does Harley work and builds some of the coolest bikes you'll ever see. Billy looked at my bike this morning and said that the bolt holding the front of the bad appeared to have never been on or was so loose it fell off. He decided to check everything out and found that the bolt on the left side was missing and it was hanging on by a prayer. I called the sales manager at my dealer and he couldn't stop apoligizing for what had happened. He said he would talk to the manager and get back with me. They called a little while later and said they were going to order me a new bag at no cost and would replace my clothes and rain suit.
I've had good luck with my dealings at Bleu Bayou Harley in Monroe, LA and once again they've come through for me.
One more thing, I replaced the pins and clips with a bolt, lock washer and nut on the left bag and will do so on the right when it gets here. Hey Twinrider, thanks for the suggestion about the wing nuts, that will make it secure and a lot easier to remove.
#23
There was no way anyone could have tried to steal it, I just picked it up last Saturday and I have left it other than in my garage. I was unlucky.
#24
#26
I've had good luck with my dealings at Bleu Bayou Harley in Monroe, LA and once again they've come through for me.
Good Luck on the trip back!!!
Billy G
#27
Good deal, I was routing for you. They usually are great about standing behind their CVO bikes. Noticed on my last bike that the bag fasteners were spread after dealer servicing. I believe the techs are sometimes a little hard and fast when re-installing the bags. I always keep a spare set now. Might also look at a better system even though the zuess fasteners are convienient.
#30