Nick, pull the headlight out by the one screw on the bottom of the ring. Unscrew the 3 screws that hold on the retaining ring for the headlight and not the adjustment screws. find the 3 spade plug that is from your bike and plugged into my harness.

Follow the instructions:
*NOTE: You must isolate the two clips and not let them touch. You could short out something or cause a fire.CAUTION: Indicated precaution that, if not heeded, could result in relatively serious or minor injury, damage to the product, or faulty operation. Never touch the output of the ballast as the voltage is 22,000 volts. Failure to observe this warning can result in personal injury.

I find that if I remove the H-4 three prong plug from my wiring harness and use a pair of alligator clips and:
*(-) Black to battery (to eliminate bad ground) to the black wire on the H-4 spade.
*(+) Red to battery touching the center spade on the H-4 spade.
This method eliminates the whole bike thus taking variables out of the equation other than the battery. The battery obviously must be charged and in good working order.

If the light ignites when you touch and hold the center spade with the (+) wire than you have another problem. If it does not than pack the unit up and ship it back for examination and inspection. As with everything I do, all matters will be attended to immediately.

 

Tonight while I was riding I noticed the light to my oil gauge is out, as well as the lighted display in the center where you can see your high beam, oil, neutral and ect. In addition my drivers side front blinker is dimmer than any other blinker and flashes fast. All the lights work as for the blinkers flashing, my headlight, and brake light, so it kinda confuses me. Its just the front left blinker giving me an issue. At this point I think I am going to take things out and go back to stock. In no way am I blaming anyone or the product, I just don't need the headache.

Nick

 

I looked in my manual and do not see how the two components ie: "light to my oil gauge is out, as well as the lighted display in the center where you can see your high beam, oil, neutral and ect. In addition my drivers side front blinker is dimmer than any other blinker and flashes fast" are related as none share the same circuit. My HID utilizes it's own provided harness and the only thing shared with your motorcycle is the battery, the handlebar switch for controlling only the built in relay and Hi/Lo controller beam all located in the computer isolator (black box). Check your e-Mail for the portion of the HS service manual dealing with this circuit to eliminate this.

If any modifications to this plug and play unit by modifying the provided harness or such as cutting and splicing and utilizing the power of your OEM harness on your bike is both unnecessary and will cause you problems if in fact this is the case. Not following directions is usually the culprit in all problems. Your bike is no different than anyone of the hundreds of bikes that have zero problems that usually never are reported as functioning correctly.

I believe that removing just the HID kit from your bike will not cure the current problem now. I am not there and doing the job. I always recommend a Harley Davidson factory trained and certified technician, one with real world experience with servicing and repairing Harley's.

I do these conversions in less than one hour had do not have problems on your Bat Wing type of bike. Please call or e-Mail as I will help you sort out this problem with you. If you do not wish to do the job yourself seek out a proven Harley Davidson factory trained and certified technician for piece of mind that the job was performed as outlined exactly on my web site. I posted our member's cmdwolf installation with his photos on the near exact bike as yours. The only difference between your bike and his is who performed the installation or if in fact the component is default which I previously outlined how to simply check.

I have sent you in PDF form part of the HD manual concerning these components outlined in your thread. These components are unrelated unless a unwarranted modification has been done. As stated via phone and this posting and previous e-Mails, my purpose is to fix your bike and have many years of trouble free extreme lighting. Let's get er' done and move on.

 

I would say, with pretty good certainty, that the installer screwed this up. I am an electrician/electronics guy by trade. MOST mechanics, even GOOD mechanics cannot fully fathom electric, nor the schematics. Just like I cannot properly set combustion chamber squish.

You need someone else to look at this. Once you stated about the blinkers, etc... sure sign its screwed up. AND...... that's not any fault of the lighting system (of which I don't personally own).

 

Hi Nick, I have left you several phone messages. I wish to get your unit working if you have not done so already. I am glad that the issue with new powdercoated parts and the proper grounding (none used) was sorted out by another shop. These kit are very reliable and I do many so yours will be no different than any others I do. Unfortunately there is less and less skilled technicians and more and more Master Mechanics out there. If your last shop did not get your unit working please call me as I wish for a positive outcome if you do not have one already. I have 0% unresolved issues when I install, you should be no different.

 

I had 2 problems with my light when I got it. One issue was that the high and low beam clips were reversed in the connector. The 2nd issue sounds like the same as yours. Light would turn on sometimes. Then it would be fine and just stop working. It ended up being a hokey connection with a resistor on it. The resistor pulled out of the connector. I had to take apart shrink tube on the harness to figure it out. While howard did answer the phone and emails when I had my issues, the thing that bothered me was his attitude that it wasn't a problem with the hid kit, it was my bike. How he had not had a single issue ever with his kit. He sent me long winded emails with pics etc. At the end of the day, the kit now works fine and I like it a lot.FYI, I don't have an aux switch hooked up.

 

XXXRacing, I am glad you found the problem. I test every kit before sending them. There is no resister in this kit, however there is a diode. This is the second time you posted this same post. As far as a problem with the kit as you put it, I am sure the diode was connected prior to shipping. I have no control over what you do. Something happened that is for sure. You, like everyone has the option of sending it back for inspection if you felt tresting was too much problems for you.

I stated: I have 0% unresolved issues when I install, you should be no different. When reading this statement please read that I install them and there is no issues with my install. In your case I am glad that you put the diode back in the holder.

As far as long winded explanations and always answering the phone, I guess I was just trying to help you out. There are many variables with installation and is not recommended for those who feel this would exceed their abilities. As with Nick, his first problem he overcame was he had parts powdercoated and than used these pieces as a ground without cleaning off the powdercoating to make a ground.

 

Howard you've proven my point with your post right here. I suppose that I am the one that switched the high and low beam pins on the connector too. You did try to help, but in the end, you ultimately denied vehemently that it could be anything wrong with your kit, which it obviously was. I'm not here to slam your company, I just offered help because this is the exact same issue that I saw on my bike. And don't question my abilities on working on my bike ( I did resolve, on my own, 2 issues with your HID kit). I'm sure that I broke the resistor...oops diode too. Maybe you should come up with a better solution that a diode crimped directly into a connector. Good luck Nick, you will be extremely happy with the light when you get all of the quirks worked out, you just happen to be the only other person besides me to get a kit with a "possible" issue.

 

Please re-read my posting as I am happy that you are enjoying your light as you will be far into the future. As far as your abilities, I am not questioning that either, please re-read. As stated please enjoy your upgrade, if I would have known this was making your life unbearable, I would have wished you to return it and I would have found the problem. That is my point. When others are re-buying another kit yours will still be working. Owning a bike is suppose to be enjoyable.