I've filled out forms 4 times(Sturgis,Laconia,online,and in a bike mag)trying to get a catalogue mailed to me,no luck.This has kind of turned me off of J&P
Really? I get about 8 catalogs a year from them. Which, I suppose, is one reason their prices are so high. J&P is nice, but Jireh Cycles is a lot cheaper.
Most people here know about them. They are not mentioned very much because most shop elsewhere. Plenty of cheaper vendors out there with great service.
J&P is too expensive. Also don't like the idea of having to pay a membership fee to get lower prices. But, they do carry some hard to find items that others don't.
I bought a few things from them. Their prices aren't great, shipping and service wasn't great. I tried to exchange something because it was described wrong in their catalog and another part that they shipped the wrong thing (twice). If I remember they wanted me to pay shipping and restocking fees.
Their customer service was terrible, I gave up trying. I kept what they sent and bought what I needed elsewhere.