Most, although not all, of the XY st. photo places in NYC are scam artists with used/"fell off the truck" stuff... The BBB is also a good place to check, but alot of these places change names a couple of times in their lifetime.
I had the exact same experience with them regarding a camera a while back. I am still shocked that Attorney Generals in states like NY have not put an end to this. This company has been around for awhile now. They would rather cancel your order and wait for the next sucker. Thanks for bringing this up to other forum members.