Kuryakyn customer service blows
#1
Kuryakyn customer service blows
I have a set of longhorn offset hiway pegs and the cap screws are all rusted in less than 6 months of use.The 08 RKC is inside every night, . I called Kurakyn and they said they would sell me new bolts,can't find receipt, I told them that they would lose my future business over 10$ . I am used to dealing with gun and reloading company's If you have a problem they bend over backwards to make it right.
#3
#7
Join Date: Oct 2006
Location: Broadview Heights, OH
Posts: 1,282
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I've had problems with them too over a bad control module in my Panacea tail light. First they told me it was a dealer only item but I managed to find it at Eastern Performance (and they want almost 3x what I paid at Eastern Performance), then they dicked around sending the replacement foam gasket out.
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#8
I have a set of longhorn offset hiway pegs and the cap screws are all rusted in less than 6 months of use.The 08 RKC is inside every night, . I called Kurakyn and they said they would sell me new bolts,can't find receipt, I told them that they would lose my future business over 10$ . I am used to dealing with gun and reloading company's If you have a problem they bend over backwards to make it right.
Just change em for stainless if you want em bright just polish em and forget about the rust.
#9
I bought a Kurakyn highway peg set for the Sportster at Sturgis in 06. They were not cheap by any means. Put them on the bike there. My wife rode it home, 1K miles. At about 2K miles, the left peg fell apart. I looked at the right peg and it was about to fall apart. They just press fit the outer part on the hinging part. Oh, yeah, that'll work on a Harley. I replaced them with genuine HD pegs and they have been fine. I'm done with Kury stuff.
#10
the wife bought a set of their highway pegs for her road king. she got to ride them 2x and then i noticed that the footpeg mount was cracked almost all the way through. took them back to the dealer and exchanged them for genuine hd highway pegs and wife is much happier. plus the hd ones are a little sturdier due to the toothed mounting system as opposed to the goodntight spec of the kuryakyn nut and bolt.
Last edited by skratch; 09-03-2008 at 11:06 AM.