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Kuryakyn customer service blows

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  #21  
Old 09-04-2008, 09:54 AM
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If chrome rusts, there is a reason not related to the chrome.
I wouldnt warranty rust either.
 
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  #22  
Old 09-04-2008, 05:03 PM
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never bought K brand...never will...heard to many bad stories, especially from the dealership.
 
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  #23  
Old 09-05-2008, 04:57 AM
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Originally Posted by rocknrod
If chrome rusts, there is a reason not related to the chrome.
I wouldnt warranty rust either.
Actually a good part of the Kuryakyn "rust problems" are bad or no polishing jobs on components. But as far as screws go it is a problem for any chrome screw (unless it is dull tool chrome) to make "show Chrome the chrome is only a couple of millionths in thickness and once you us a a wrench or driver on it it is most likely going to have some of the chrome crack off.
Yes even the might Harley chrome screws and bolts suck...that is why on the 8th Day God gave us stainless steel lol.
SO I definitely agree I would not warranty the screws either but I would provide stainless
 
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  #24  
Old 09-05-2008, 05:05 AM
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Originally Posted by skratch
yeah, i know what you're saying, but they didn't have a bus boy, the waitresses also bussed the tables. and like i said, it was a long time ago, (over 30 years), i've mellowed considerably since.
Well Skratch thanks for the true confessions.
Turns out that waitress is my cousin and unfortunately she hasn't mellowed lol
Now that she knows who did that to her don't be surprised if one day your ride don't start due to onions and green peppers in the fuel line.
She does hold a grudge lol
 
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  #25  
Old 09-05-2008, 05:06 AM
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Great. That is the exact pair of highway pegs I have now. I love the way you can adjust and set them for long legs, but this cracking chit you've encountered blows. Holding my breath here.

Originally Posted by skratch
the wife bought a set of their highway pegs for her road king. she got to ride them 2x and then i noticed that the footpeg mount was cracked almost all the way through. took them back to the dealer and exchanged them for genuine hd highway pegs and wife is much happier. plus the hd ones are a little sturdier due to the toothed mounting system as opposed to the goodntight spec of the kuryakyn nut and bolt.

 
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  #26  
Old 09-05-2008, 06:43 AM
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I will never buy again.
 
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  #27  
Old 09-05-2008, 06:54 AM
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They can't be any worst then SAMSON's CS... Those people SUCK!
 
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  #28  
Old 09-05-2008, 07:01 AM
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I will stick up for Kurayakyn, as I have called them many times, and they have always been most accomodating to me and my needs.
They have ALWAYS STOOD BEHIND THEIR PRODUCT with me, and replaced anything that has been defective, no matter how old, MUCH so better than the Stealership.
I think that KURYAKYN IS THE BEST!!
 
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  #29  
Old 09-05-2008, 07:06 AM
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Go to Ace Hardware if you have one, They have stainless and chrome I had the same problem and the Ace Hardware had the correct size in Chrome or Stainless
 
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  #30  
Old 09-05-2008, 10:19 PM
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Originally Posted by Old Gray Beard
Well Skratch thanks for the true confessions.
Turns out that waitress is my cousin and unfortunately she hasn't mellowed lol
Now that she knows who did that to her don't be surprised if one day your ride don't start due to onions and green peppers in the fuel line.
She does hold a grudge lol
dammit, now i gotta change my screen name.... how about pepper, no, too obvious, i know, dikkhead.... lol. (nope, too many of them already here)...

hope you don't live too close, i only had to put up with her the one time, if you live close, you gotta deal with her often
 
Last edited by skratch; 09-05-2008 at 10:25 PM.
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