Surdyke Harley Parts
#11
08-19-2008, 04:06 PM
Used them several times. Quick service and order status updates. The only one I use now.
Hey, Anyone ever buy parts from www.Surdyke.com.? I guess they are a HD dealer from MO. There price seem to be a lower than my dealer here in Boston. Just looking to see if they are reputable.
#12
08-19-2008, 04:17 PM
I've used them numerous times, and continue to do so. I even had a return or two because the parts didn't fit and the HD catalog said they would. Don't be fooled by the 20% off though, they charge 7% shipping of which half is profit. But 13% off MSRP is still better than MSRP. You can play with your cart by adding things until the shipping charge increases, to see the cut off point. I always order enough chrome to use up every penny of shipping charge.
#14
08-19-2008, 05:40 PM
I have used Surdyke several times. Always check there pricing, they don't give 20% on everything just like so many of these discount Harley dealers.
I order things from them when they are giving the full 20% off because they ship faster than Chicago Harley.
Chicago Harley gives 20% off ever time on everything but it always takes 3 weeks to get parts from them, but it is worth it at times.
I order things from them when they are giving the full 20% off because they ship faster than Chicago Harley.
Chicago Harley gives 20% off ever time on everything but it always takes 3 weeks to get parts from them, but it is worth it at times.
#15
08-19-2008, 08:00 PM
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I've had great success with Surdyke I have ordered parts for my son's Sportster gas tank, seat, handle bars, risers mirrors and some odds and ends. I've ordered for my Wife's Heritage slip on's grips, A/C and other odds and ends and quite a bit for my Ultra. I had one item I had to send back and it was no problem. I find that most times I get 20% to 25% off and shipping is usually not anymore then I would pay in taxes locally. So I definetly save money.
#16
08-19-2008, 08:31 PM
#17
08-19-2008, 10:02 PM
Cruiser
Funny that I had it in my garage over a year after I sold my 2005 FLHT--and recently sold it--only to subsequently put in an order for on 09' FLHTC (the reason for using Surdyke.)
Grins,
Tony
http://www.tontodonato.com
#18
08-19-2008, 10:07 PM
#19
08-20-2008, 01:21 AM
I may be the minority here in dealing with Surdyke. I was very disappointed in there customer service department. I ordered a part and was notified a week later that it was back ordered. No problem - I'm patient. I recieve an e-mail from them indicating that the part I ordered would be off the back order list 08/15. I sent them an e-mail on 08/16 for an update and got the same e-mail I originally recieved [off back order 08/15] On this date, I contacted them by phone and they told me that the part I ordered was extended on the B/O list to 08/29. No e-mail was sent from them indicating that. I went ahead and canceled my order. They do have good prices, but I rather deal with a company who not only keeps me informed but will do a nation search for the part I need. It is a Harley dealership and they can get the part from another dealership by e-commerce. I won't be dealing with them in the future.
I figured they dont order your stuff until they gat a large order and then go to HD so they get a larger discount..
#20
08-20-2008, 02:08 AM
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I've used Surdyke a number of times in the past and had good luck with them almost every time. The prices were right, even with shipping. I usually had a list of five to ten items so I could get a decent shipping discount. Now that I've "upgraded" from the Sporty to an E-Glide, I'm sure I'll be shopping there some more.