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Dealers trying to VOID warranties

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  #1  
Old 06-20-2008 | 06:41 PM
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Buster747
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Default Dealers trying to VOID warranties

Why does it seem like anything that I want to do ie. tow a trailer, change the exhaust, etc. my dealer says it will void my warranty.
I opted for and purchased the extended warranty but it seems that I must keep the bike completely stock and only ride it on Sunday afternoons. I did purchase some slip om muffers that the dealer sold and they installed, they have refused to do anything about them discoloring, one has turned completely gold from the extra heat.
 
  #2  
Old 06-20-2008 | 06:53 PM
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garyhendley
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From: Sunland, CA
Default RE: Dealers trying to VOID warranties

if you fart on the seat you void the warrenty
 
  #3  
Old 06-20-2008 | 07:37 PM
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Manish_Hawg
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Default RE: Dealers trying to VOID warranties

This guy had a brand new&nbsp\\;08 sporty and took it to the dealership 3 times and told them something was wrong with the clutch.&nbsp\\; Each time they claimed they fixed it.&nbsp\\; 3000 miles on the new bike and it has issues again.&nbsp\\; They told him the clutch was&nbsp\\;burnt out it's not covered under warranty.
 
  #4  
Old 06-20-2008 | 08:02 PM
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Default RE: Dealers trying to VOID warranties

The seat on my 06RG has some stretching at the stitches and the stuffing is showing.&nbsp\\; It's still within the 2year warranty period, but they say it will depend on the condition of the bike and the miles if they will repair it.&nbsp\\; I will be taking the bike up to the dealer tomorrow for their evaluation.&nbsp\\; It's never been layed down, showroom clean and all the maint done on schedule, but with 20K on it.&nbsp\\; I'm interested in what they have to say.
 
  #5  
Old 06-20-2008 | 08:19 PM
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From: Pacific Northwest
Default RE: Dealers trying to VOID warranties

&nbsp\\;When I bought my last bike salesman took me in tow to "visit" all the different departments, service guy, (young kid) asks if I bought the extended warranty, "no", well did you buy the service plan? "No, why would I, it's 1700.00 and I do all my own maintenance." He gets this disgruntled look and tells me I'll be voiding my warranty if I do my own maintenance on a new bike, I just looked at him and laughed. Don't they realize they are alienating people when they pull this ****, but they do it because service department is a cash cow, and they try and scare people into bringing&nbsp\\;their bikes in for routine maintenance or any add-ons by telling them they will be voiding their warranties if they do it themselves, bullshit!. On a lark I called the service dept. and asked them how much to install a few things I had already done, I was blown away by how much they wanted . At least the girls in motor clothes were nice, lol.
 
  #6  
Old 06-20-2008 | 08:34 PM
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Default RE: Dealers trying to VOID warranties

ORIGINAL: Buster747

Why does it seem like anything that I want to do ie. tow a trailer, change the exhaust, etc. my dealer says it will void my warranty.
I opted for and purchased the extended warranty but it seems that I must keep the bike completely stock and only ride it on Sunday afternoons. I did purchase some slip om muffers that the dealer sold and they installed, they have refused to do anything about them discoloring, one has turned completely gold from the extra heat.
&nbsp\\;
That's bullshit, I'd talk to the owner and plainly say you're very dis-satisfied and leaving his shop and not being shy about the petty anti baloney. A part of owning a Harley is making it your own.
&nbsp\\;
I take my bike into my local dealer, even though they didn't sell it to me, and they have worked warranty issues happily and totally ignored the PCIII, the aftermarket pipes (that they didn't sell me) and other mods.
&nbsp\\;
I admit I don't and didn't buy an extended warranty. Felt like a squeeze play to me. I also do all my own oil changes and 1, 5, and 10K services and no one has made any issues of that either.
&nbsp\\;
 
  #7  
Old 06-20-2008 | 08:42 PM
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Kreuzen
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Default RE: Dealers trying to VOID warranties

one word\\; MONEY.&nbsp\\; Reduces HD/dealers liability - its breaks, you pay...simple as that.
 
  #8  
Old 06-20-2008 | 08:49 PM
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Default RE: Dealers trying to VOID warranties

My dealer has never done anything like that. They did explain that if&nbsp\\;I change the pipes, the warranty on the pipes is void, etc.&nbsp\\; ... no biggie.
 
  #9  
Old 06-20-2008 | 09:56 PM
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skratch
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From: anacoco, la
Default RE: Dealers trying to VOID warranties

ORIGINAL: Buster747

they have refused to do anything about them discoloring, one has turned completely gold from the extra heat.
it does seem hit and miss with dealerships on warranty issues, some are great, some are good, and some downright suck.&nbsp\\; but i gotta admit, i don't know of anyone who would warranty color changes on pipes, even if they did the install.&nbsp\\; you didn't say anything about having any kind of fuel management installed at the same time, so i can't really blame them for not warranteeing the pipes for color changes.
 
  #10  
Old 06-20-2008 | 10:25 PM
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bigdumbnoitall00
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Default RE: Dealers trying to VOID warranties

even when u pin them down with the magneson moss act suddenly they cant confirm the problem? took it to another dealer fixed no problem now they get my bussness.
 



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