Discount HD parts: Surdyke vs Chicago Harley - my experience
#21
RE: Discount HD parts: Surdyke vs Chicago Harley - my experience
My experience has gone both ways. \\; \\; I ordered 2 SE air cleaners, one for me and another for a buddy. \\; It took 12 days to get the two air cleaners which I though was pretty good considering they probably have tons of orders. \\; \\; I had also ordered a spark plug cover the same day which was March 31, 08. \\; \\; About 3 weeks ago I get a box and opening it up I find the wrong part number. \\; It was one number off but again, not what I ordered. \\; \\; \\; Just assuming that they would try and get my order out asap since it was their mistake, I shipped the part back to them the same day I received it. \\; \\; I called there back on May 28 (wed) to see what the status was and they told me that \\;BOTH parts \\;were in and that they would ship asap. \\; \\; Of course I figured that with UPS taking \\;about 4 days and then a couple of days to actually ship the parts out I would have them last week. \\; Well it's been 11 days now since and I still haven't gotten the parts that they said were in. \\; \\; Hopefully I will see the box on my porch when I get home but I'm not going to hold my breath. \\; It's obvious that they have problems somewhere in their process and they need to be resolved but I just don't think they give a crap. \\; You have some turd making 6.00/hour and he doesn't have any pride, \\;work ethic or incentive \\;to get the stuff out to people in a timely manner so here we wait. \\; \\; The least they could do is give us the person in charge's email address so people could address these problem and maybe come up with some solutions. \\; \\; Just my 2c..
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Gary1
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06-16-2020 07:11 PM