Just what significance does this date have with this forum?
I'm glad you asked. Sit back I will explain and recap another important event
for you all that is even more important and much more recent in history.
12/16/1773 is the date a handful of American colonists took direct and decisive
Action against Great Britain. That was the night they said we have had enough!
You all know it as The Boston Tea party. A rag tag bunch of misfits brought
the worlds greatest power of that time to her knees and made her Capitulate
to their (our) demands!
NOW a more recent date March 18, 2008! I will briefly recap first, you won't be
disappointed.
6/30/2007 G/F bought brand new sporty in colorado. First Harley
7/29/2007 we did the 1k service ourselves.
(I've had two years college in auto and diesel repair and 1 year motorcycle, been to
Detroit, Cummins, and CAT engine schools, worked as a mechanic 30+ year. I THINK
I am qualified to change oil and do other things laid out in the manual)
She put 2200 miles on the oil change, heat of summer and below freezing cold of winter.
3/09/08 she started bike let it warm up couple minutes. Got on put it in gear, rode 50
feet and BOOM oil tank exploded. We Took Pictures.
3/10/08 showed pics to Service mgr local dealer. He said no problem warranty will cover it.
3/12/08 he saw bike and carquest oil filter. Denied warranty because it was NOT HD filter.
I called him back and he repeated it, told him MOSS MAGNUSON act. Hung up.
3/14/08 I went into the dealer (more on this later). First service mgr said wrong filter
this is for a Chrysler ( well it does fit chrysler, toyota, and others, but is also for HD).
showed him the cross ref and application guide.
He changed story, said it does not have bypass valve. Showed him spec sheet, it does have
by pass valve. Well now he don't want to talk to me anymore.
So I go to parts counter to get filter numbers and info. This parts guy I've known from
elsewhere about 6 years. Always thought he was up front and honest (hah!)
He says same as serv mgr (now, he knows I am experienced Mech). show him same papers.
He says oh well the by pass valve is defective. I just leave no argument.
We request a wix filter service tech meeting.
3/17/08 G/F calls HD factory, explains problemand I explain it in more technical detail. He agrees with my detailed description of problem and how the oil system works. Dealer NEVER called them, she gets ref#, they say will call back in 24 hr or less. They Don't
3/18/08 we have meeting (with filter tech). He tells me about MM act, I give him even more info on it. And he gives us a packet from www.filtercouncil.org about all of this. He agrees filter did NOT and Can NOT cause this problem. He takes filter with him for testing at lab. I suggest he call the GM at dealer and inform them, wix is now involved, he has filter and is going to test. And ask if they want to reconsider their decision of no warranty. He Does. They refuse.
Get home at noon wyoming time. Urge G/F to call MOCO again and see what was happening .
Man is to lunch (in more ways than one).
1:30pm another MOCO person calls her. Asks did she know I was barred from this dealers property
two years ago, she said no (I defended a friend against them 2 years back and won).
Well now they say, they were ALWAYS GOING TO REPAIR this under warranty. (been refused 4 times at dealer.)
so now good news. The dealer and MOCO are going to cover this under the warranty.
Now this person I thought was a good guy... I know he needs his job (most of us do).
But he should of kept his mouth shut.
But he didn't, he jumped in on his bosses band wagon. Tried to cheat me, deceive me and G/F.
He knew I that I knew what Iw

 

What was your rationale to use a Carquest filter?

 

Wonder if they would think the same with a K&N filter. Most dealesrs sell them in the store.

 

I use the K&N filter. But, that filter is made specifically for Harleys. That is why I wondered what was the reason to use a Carquest filter.

 

choochoo You have got to be an absolute nightmare to deal with.
If i owned a business i think i would have to offer a bounty on your head.
Now don't get me wrong, this is a compliment not a trashing.
I agree with your point on standing up for what you feel is right but only if you are armed with the facts like you were.
This has been some interesting reading.
I would wish you Good Luck but it seems that the facts of your case don't need it.
So all i can say is Rock On.

 

If you were only a divorce lawyer defendingmen only.

Then we'd have something.

 

choo choo: Why a carquest filter???????. Filters at HD parts are not expensive.To negate any possibility of that happening to me, I bought 7 year extended warranty when I purchased my Ultra. I let them service bike, all repairs and problems are a breeze to get repaired. I love to ride to much to have to arque with the dealership because I could save 6 or 7 dollars. I am proud that you stood up for yourself tho....keep up the good work....Bldr

 

Rather die standing than live on my knees.

 

Somebody watched John Adams on HBO last night...

lp

 

now Choo did you put the carquest filter on hoping that something would go wrong so you could prove something or did you need to save the 2 dollars