I know this may belong in some other forum, but since I own a touring model, U/C, it seems fitting right here.

Went to the HD home page in an effort to send an e-mail to Moco. Seems they don't want to hear from the ones who keep them in business. I had a few nice comments to make about HD. I guess I get out my .39 cents and go postal.

Message reads Sorry, we're unable to receive e-mail at this time. Same message was posted months and months ago.

Are they just avoiding us.. not want to be bothered? Would the many e-mails clog the server? Do they think HD owners are too lazy to send snail mail?

Any reason why they don't accept e-mails?

Seems like an effective way to communicate in today's business world.

Thanks.


[sm=smiley32.gif]

 

They would get tons and probably have to assign a dedicated employee to answer. And it has been years not months that the post has been there.

 

I also attempted to contact HD by email. I just called the number listed on that same page. I ended up speaking with a women named Kate about a problem with my SG. She was very receptive to my problem and called my local HD dealer right away. I was very happy with there quick response and eagerness to help. Try that route.

 

Kinda like most all major corporations in the US.

 

They dont even have a toll free number. They dont want to hear from us.

 

I think that they just don't want to put up with all the anti H-D crap from the dirt loving tree huggers and hate mongers. Like that guy that has the hate H-D site, I'm sure that a following like that could put anyones server into a denial of service state in no time! Or even crash the site.

H-D I'm sure gets enough satisfaction knowing its products are selling hand over fist and those who are serious about contancting the MoCo do!

 

quote:

........and probably have to assign a dedicated employee to answer

Kinda like most all major corporations in the US.
Pretty funny Neckball and I can see your point - Calling them is a little tougher but it must cut down on the idiot calls and letters they get - Either that or they just like being in the stone-age