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REVOLUTION PERFORMANCE ISSUE RESOLVED

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  #41  
Old 12-09-2007, 09:55 AM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

I would at the least write them a certified return receipt letter and nicely ask for all your parts back. afterall you did pay for them.
Nothing else they will make nice bookends.

ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.

But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.

This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.
 
  #42  
Old 12-09-2007, 10:37 AM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

I would send them a link to this thread and let them seehow much their ignorance has cost them.In my business, no matter what the situation, I will eat the crow to keep the customer happy, pays off in the long run.
 
  #43  
Old 12-09-2007, 11:43 AM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

ORIGINAL: DocHarley

I would send them a link to this thread and let them seehow much their ignorance has cost them.In my business, no matter what the situation, I will eat the crow to keep the customer happy, pays off in the long run.
I know a couple of guys that were going to do rev-performance 124 kits and heard about the problems with the nicasil before rob and made them leary, this has sealed the deal for them and they are going with a different company now.
 
  #44  
Old 12-09-2007, 01:40 PM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

Rev-Performance has their own section over on "the other" forum where they are a sponsor.................that would be a good place to link to this post or start this same post over there.

Steve
 
  #45  
Old 12-09-2007, 03:36 PM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

Okay, I'll bite, what is the "other" website/forum?
 
  #46  
Old 12-09-2007, 08:35 PM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

i didnt post on any other forums because this is the only one i am usually on, im sure, after 1800 views, that they know about this thread and can respond to it if they please.... imho there isnt even a resolution at this point, wouldnt touch there products again, even if free... money returned for money lost would be nice, we know thats not going to happen, and i would still not use there sub standard products and services....
 
  #47  
Old 12-09-2007, 09:26 PM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

I am on the other side of the fence! The only diffence is that I am not running the nicasil jugs as I want the motor to look stock! But several of my friends are running the Millineum jugs with no problems!! Sorry 'bout all the problems!
 
  #48  
Old 12-09-2007, 09:57 PM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

Hotpursuit, so far 2021 hits on this post! Hopfully this could be a lesson to all offering poor customer service.
That one little letter denying you service has the potential to cost that company 10 fold!
 
  #49  
Old 12-10-2007, 10:15 AM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!


ORIGINAL: choochoo

I would at the least write them a certified return receipt letter and nicely ask for all your parts back. afterall you did pay for them.
Nothing else they will make nice bookends.

ferrus = ferrous = iron or steel
When they said they don't do the double spring, you should not of had them install yours.
Should of had them repair the heads and return to you. Take a pic of what you believe was
lousy machine work on the guide. Send it to the owner to show him, on outside chance he
didn't know about it.
Then had another local shop install and shim it to corrct pressure.

But it's easy to do AFTER the FACT Monday morning quarter backing.
Also thanks for letting us know of your trouble with them so others can be aware.
"Caveat Emptor" buyer beware.

This is what I've been saying about HD the last several months on the tranny issues.
don't take it in the shorts.

i was returned all there deffective useless parts with the letter....

I have nothing to hide, i called them this morn and advised them of posting this thread...
 
  #50  
Old 12-10-2007, 10:43 AM
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Default RE: YOU SHOULD BE WARNED! REVOLUTION PERFORMANCE, TERRIBLE COMPANY!!!!!

Any company can get and sell some bad parts, it happens, but if they are so short sighted to not take care of the customer then they should just close their doors. They should have replaced the whole set up, afterall the customer has to eat all the labor and down time. Thanks for the heads up,
I will never buy from them and will pass the word on.
 


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